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Analysis of professional standards of the head of social institutions. On approval of the professional standard "head of a social service organization"

Sphere social services citizens in Russia, despite its underdevelopment, is rapidly moving forward. It involves everything large quantity workers who receive appropriate education, undergo retraining courses, and are trained. In order to regulate their activities, a professional standard document has been developed. With its help, you can get clear regulation of the work of specialists and determine the requirements that must be met to occupy a particular position.

Normative base

The activities of social service organizations are subject to regulation by Law 442-FZ of December 28, 2013. "About basics of social. services to citizens in the Russian Federation." In Art. 23 (clause 1) of this law states that such organizations are recognized as companies that provide social services. care at home or in a hospital.

Dismissal due to non-compliance with standard

Inconsistency between employee and prof. standard implies the organization by the employer of planned or unscheduled training and recertification.

However, failure in the exam is not a reason for dismissal. This will only serve as an impetus for negotiations on a transfer to another position (with a demotion).

Thus, the professional standard developed for the head of a social service enterprise is available in an approved form and is mandatory for compliance. The following video describes the procedure for developing and implementing standards.

I. General information
_________________________________________________________ (type name professional activity)
The main goal of the type of professional activity:
Ensuring the activities of the organization of social services for the population, providing social services to citizens
Group of classes:

	(Name)	(Name)
Attribution to types of economic activity:
	Providing social services with accommodation
	Providing social services without providing accommodation
	(name of type of economic activity)

II. Description labor functions included in the professional standard
(functional map of the type of professional activity)

Generalized labor functions

Labor functions

Name

skill level

Name

Management of a social service organization

Planning and control of the activities of a social service organization (organization)

III. Characteristics of generalized labor functions

3.1. Generalized labor function

Name	Management of a social service organization				Skill level

Origin of the generalized labor function		Original	Borrowed from the original
				Original code

Possible job titles	Head of social service organization Director of a social service organization Branch Manager Deputy Head (Director)

Education and Training Requirements	Secondary vocational education in training programs for mid-level specialists
Requirements for practical work experience	At least 1 year in a management position
Special conditions for permission to work	Persons who have or have had a criminal record for crimes, the composition and types of which are established by law, are not allowed to work. Russian Federation

additional characteristics

Title of the document		Name of the basic group, position (profession) or specialty
		Heads of institutions, organizations and enterprises
		Director ( CEO, manager) of the enterprise
		Bachelor of Social Work
		Master of Social Work

		Specialist in social work
		Bachelor of Social Work
		Master of Social Work
		Manager
		Specialist in government and municipal government
		Specialist in state and municipal administration with advanced training

Name	Planning and control of the activities of a social service organization				Level (sub-level) of qualification

		Original	Borrowed from the original
				Original code		Registration number professional standard

Labor actions		Planning the organization’s activities, developing and approving current and long-term work plans, determining target performance indicators for the organization and its employees in the prescribed manner
		Coordination of the activities of the organization’s structural units to implement planning and program documents, fulfill state (municipal) assignments, and carry out instructions from higher organizations
		Making decisions and signing local regulatory documents of the organization necessary to provide social services to the population
		Monitoring the implementation of plans and programs of the organization’s activities
		Organizing monitoring of citizens’ satisfaction with the availability and quality of social services, creating conditions for carrying out independent system assessing the quality of services provided by the organization in the prescribed manner
		Preparation and implementation of measures to ensure comprehensive security of the social service organization and the citizens living (staying) in it
Required skills		Plan the activities of the organization, develop programs, create a system of performance indicators for the organization and employees
		Organize the work of staff, set goals and formulate tasks, determine priorities
		Develop solution options and assess the risks associated with their implementation
		Analyze financial and statistical reporting data
		Use information and communication technologies, including Internet resources
Required knowledge		Federal and regional legislation and other regulatory legal acts in the field of social services for the population
		Theory of management and labor organization, including the basics of project and program-targeted management
		Fundamentals of financial, accounting and statistical accounting in social service organizations
Other characteristics

Name	Social service organization resource management					Level (sub-level) of qualification

Origin of the labor function		Original		Borrowed from the original
					Original code	Professional standard registration number

Labor actions			Making decisions on the provision of social services to the client, signing contracts for the provision of social services
			Organization of preparation and approval of financial and accounting documents of the organization
			Control over targeted and effective spending financial resources organizations
			Making decisions on equipping the organization with premises, equipment, technical and other means necessary for the quality provision of social services and complying with established norms and standards
			Making decisions in the field of personnel management of the organization, including decisions on approving the organization’s staffing table, signing local regulatory documents on personnel issues
			Control economic activity social service organizations
			Monitoring employees' compliance with labor legislation, labor safety rules and regulations
			Monitoring compliance with rules fire safety and sanitary and hygienic standards in social service organizations
			Sending employees for medical examination in order to identify infectious diseases, monitoring the timely completion of medical examinations
			Organization of work to ensure that the organization meets the legal requirements for the protection of personal data about clients Ensuring that employees comply with the requirements of the code of ethics for social workers
Required skills			Plan resource provision in the organization (financial, technical and human resources)
			Apply information Technology to control the expenditure of the organization's financial resources
Required knowledge			Basics of civil legislation
			Basics of tax legislation
			Fundamentals of public procurement legislation
			Basics of labor legislation
			Principles of budgeting and cost control
			Theoretical foundations of personnel management, including the basics of labor regulation, evaluation and motivation of personnel, organization of remuneration
Other characteristics			Compliance with the requirements of the social worker code of ethics

Name	Interaction with clients, superiors and partner organizations				Level (sub-level) of qualification

Origin of the labor function	Original		Borrowed from the original
				Original code		Professional standard registration number

Labor actions		Maintaining personal reception clients, advice on obtaining social services
		Establishing business connections and organizing cooperation with various state, public, religious, non-governmental and other organizations in order to improve the quality and efficiency of the provision of social services, including attracting charitable assistance aimed at supporting citizens in difficult situations life situation, for the development of the organization
		Formation and provision of activities of trustee (public, supervisory) boards in the organization
		Representing the interests of the organization in the authorities state power and local governments
		Preparation of draft plans and programs for the organization’s activities, proposals for draft state (municipal) assignments for submission to a higher organization
		Preparation and submission of reports on the organization’s activities to a higher organization
		Organizing the preparation and posting of information about services provided to citizens on the organization’s website, ensuring information openness of the social service organization in the prescribed manner
Required skills		Provide advice to clients within the competence of the organization in an accessible form, prevent possible conflict situations
		Conduct public performance, including in funds mass media, on issues of social services for the population
		Prepare presentation and information-analytical materials, articles, certificates about the activities of social service organizations, including for print and electronic media
Required knowledge		Russian language (business style)
		Fundamentals of ethics and psychology of business communication
Other characteristics		Compliance with the requirements of the social worker code of ethics

Name	Ensuring the development of social service organizations					Level (sub-level) of qualification

Origin of the labor function		Original		Borrowed from the original
					Original code	Professional standard registration number

Labor actions			Preparation of proposals for the development of strategic and program documents in the field of social services for the population on behalf of a higher organization
			Development of proposals to improve the efficiency of the organization and submission of these proposals to a higher organization
			Management of the implementation of innovative forms of activity in organizations, modern methods and tools for providing social services
			Organization of employee participation in professional skills competitions in the field of social services
			Organization of the development of educational, methodological, scientific and methodological publications, manuals, recommendations on the organization of social services
Required skills			Analyze the socio-economic, socio-demographic situation
			Develop draft regulatory and methodological documents necessary for the introduction of modern methods and tools for the provision of social services
Required knowledge			Main directions of state social policy, provisions of strategies and programs in the field of social services at the federal and regional levels
			Modern methods of organizing social services for the population, including international experience
			Fundamentals of personnel management of an organization
Other characteristics			IV. Information about the organizations that developed the professional standard 4.1. Responsible development organization 4.2. Names of development organizations _____________________________ (1) All-Russian classifier classes. (2) All-Russian classifier of types of economic activity. (3) Single qualification directory positions of managers, specialists and employees. (4) All-Russian classifier of specialties by education.

MINISTRY OF LABOR AND SOCIAL PROTECTION OF THE RUSSIAN FEDERATION

ORDER

On approval of the professional standard "Head of a social service organization"

In accordance with clause 22 of the Rules for the development, approval and application of professional standards, approved Decree of the Government of the Russian Federation of January 22, 2013 N 23(Collection of Legislation of the Russian Federation, 2013, No. 4, Art. 293),

I order:

1. Approve the attached professional standard “Head of a social service organization.”

2. Establish that the professional standard “Head of a social service organization” is used by employers when forming personnel policy and in personnel management, when organizing training and certification of employees, conclusion employment contracts, development job descriptions and the establishment of remuneration systems from January 1, 2015.

Minister
M. Topilin

Registered
at the Ministry of Justice
Russian Federation
December 31, 2013
registration N 30970

Application. Professional standard "Head of a social service organization"

Application

Head of social service organization



	Registration number

I. General information


Management of a social service organization

(name of type of professional activity)

The main goal of the type of professional activity:
Ensuring the activities of the organization of social services for the population, providing social services to citizens
Group of classes:

	(Name)		(Name)
Attribution to types of economic activity:
	Providing social services with accommodation
	Providing social services without providing accommodation
		Heads of institutions, organizations and enterprises
			Director (general director, manager) of the enterprise
OKSO			Bachelor of Social Work
			Master of Social Work

			Social work specialist
			Bachelor of Social Work
			Master of Social Work
			Manager
			Specialist in state and municipal administration
			Specialist in state and municipal administration with advanced training

_______________

Unified qualification directory of positions of managers, specialists and employees.

All-Russian classifier of specialties by education.

3.1.1. Labor function


Name	Planning and control of the activities of a social service organization

	Original		Borrowed from the original
				Original code

Labor actions		Planning the organization’s activities, developing and approving current and long-term work plans, determining target performance indicators for the organization and its employees in the prescribed manner
		Coordination of the activities of the organization’s structural units to implement planning and program documents, fulfill state (municipal) assignments, and carry out instructions from higher organizations
		Making decisions and signing local regulatory documents of the organization necessary to provide social services to the population
		Monitoring the implementation of plans and programs of the organization’s activities
		Organizing monitoring of citizens' satisfaction with the availability and quality of social services, creating conditions for conducting an independent system for assessing the quality of services provided by the organization in the prescribed manner
		Preparation and implementation of measures to ensure comprehensive security of the social service organization and the citizens living (staying) in it
Required skills		Plan the activities of the organization, develop programs, create a system of performance indicators for the organization and employees
		Organize the work of staff, set goals and formulate tasks, determine priorities
		Develop solution options and assess the risks associated with their implementation
		Analyze financial and statistical reporting data
		Use information and communication technologies, including Internet resources
Required knowledge		Federal and regional legislation and other regulatory legal acts in the field of social services for the population
		Theory of management and labor organization, including the basics of project and program-targeted management
		Fundamentals of financial, accounting and statistical accounting in social service organizations
Other characteristics

3.1.2. Labor function


Name	Social service organization resource management			Level (sub-level) of qualification

Origin of the labor function	Original	Borrowed from the original
			Original code		Professional standard registration number


Labor actions	Making decisions on the provision of social services to the client, signing contracts for the provision of social services
	Organization of preparation and approval of financial and accounting documents of the organization
	Control over the targeted and effective spending of the organization’s financial resources
	Making decisions on equipping the organization with premises, equipment, technical and other means necessary for the quality provision of social services and complying with established norms and standards
	Making decisions in the field of personnel management of the organization, including decisions on approving the organization’s staffing table, signing local regulatory documents on personnel issues
	Control of the economic activities of a social service organization
	Monitoring employees' compliance with labor legislation, labor safety rules and regulations
	Monitoring compliance with fire safety rules and sanitary and hygienic standards in social service organizations
	Sending employees to medical examinations in order to identify infectious diseases, monitoring the timely completion of medical examinations
	Organization of work to ensure that the organization meets the legal requirements for the protection of personal data about clients Ensuring that employees comply with the requirements of the code of ethics for social workers
Required skills	Plan resource provision in the organization (financial, technical and human resources)
	Apply information technology to control the expenditure of the organization’s financial resources
Required knowledge	Basics of civil legislation
	Fundamentals of budget and tax legislation
	Fundamentals of public procurement legislation
	Basics of labor legislation
	Principles of budgeting and cost control
	Theoretical foundations of personnel management, including the basics of labor regulation, evaluation and motivation of personnel, organization of remuneration
Other characteristics	Compliance with the requirements of the social worker code of ethics

3.1.3. Labor function


Name	Interaction with clients, superiors and partner organizations			Level (sub-level) of qualification

Origin of the labor function	Original	Borrowed from the original
			Original code		Professional standard registration number


Labor actions	Conducting personal reception of clients, advising on issues of obtaining social services
	Establishing business connections and organizing cooperation with various state, public, religious, non-governmental and other organizations in order to improve the quality and efficiency of the provision of social services, including attracting charitable assistance aimed at supporting citizens who find themselves in difficult life situations, and for the development of the organization
	Formation and provision of activities of trustee (public, supervisory) boards in the organization
	Representing the interests of the organization in state authorities and local governments
	Preparation of draft plans and programs for the organization’s activities, proposals for draft state (municipal) assignments for submission to a higher organization
	Preparation and submission of reports on the organization’s activities to a higher organization
	Organizing the preparation and posting of information about services provided to citizens on the organization’s website, ensuring information openness of the social service organization in the prescribed manner
Required skills	Provide advice to clients within the competence of the organization in an accessible form, prevent possible conflict situations
	Conduct public speeches, including in the media, on issues of social services for the population
	Prepare presentation and information-analytical materials, articles, certificates about the activities of social service organizations, including for print and electronic media
Required knowledge	Russian language (business style)
	Fundamentals of ethics and psychology of business communication
Other characteristics	Compliance with the requirements of the social worker code of ethics

3.1.4. Labor function


Name	Ensuring the development of social service organizations			Level (sub-level) of qualification

Origin of the labor function	Original	Borrowed from the original
			Original code		Professional standard registration number


Labor actions	Preparation of proposals for the development of strategic and program documents in the field of social services for the population on behalf of a higher organization
	Development of proposals to improve the efficiency of the organization and submission of these proposals to a higher organization
	Management of the implementation of innovative forms of activity, modern methods and tools for the provision of social services in organizations
	Organization of employee participation in professional skills competitions in the field of social services
	Organization of the development of educational, methodological, scientific and methodological publications, manuals, recommendations on the organization of social services
Required skills	Analyze the socio-economic, socio-demographic situation
	Develop draft regulatory and methodological documents necessary for the introduction of modern methods and tools for the provision of social services
Required knowledge	Main directions of state social policy, provisions of strategies and programs in the field of social services at the federal and regional levels
	Modern methods of organizing social services for the population, including international experience
	Fundamentals of personnel management of an organization
Other characteristics

IV. Information about the organizations that developed the professional standard

4.1. Responsible development organization


Institute of Labor and Insurance of the Federal State Budgetary Educational Institution of Higher Professional Education " Russian Academy National economy And civil service under the President of the Russian Federation"
Vice-Rector	Alexander Lvovich Safonov

4.2. Names of development organizations


	GBUSO MO "Lyubertsy Comprehensive Center for Social Services to the Population", Moscow region, Lyubertsy
	GBUSO MO "Ozersky Center for Social Services for Elderly and Disabled Citizens", Moscow region, Ozery
	State Budgetary Institution TCSO "Zelenogradsky", Moscow

On July 1, 2016, Decree of the Government of the Russian Federation dated June 27, 2016 No. 584 “On the specifics of the application of professional standards in terms of requirements mandatory for application by state extra-budgetary funds of the Russian Federation, state and municipal institutions, state and municipal unitary enterprises, as well as state corporations, state companies and business companies, more than fifty percent of the shares (shares) in the authorized capital of which are in state or municipal ownership.”

The concepts of “employee qualification” and “professional standard” are defined in Art. 195.1 of the Labor Code of the Russian Federation. According to this article, an employee’s qualifications are the level of knowledge, skills, professional skills and work experience of the employee.

In turn, a professional standard is a characteristic of the qualifications necessary for an employee to implement certain type professional activity

According to the specified Resolution, a working group on the application and implementation of professional standards has been created at the Lermontov CCSON, and a corresponding action plan has been approved. To date, employees of the institution are familiar with the content of professional standards. The majority of employees have undergone professional retraining in order to achieve compliance with the requirements of professional standards. Work on the implementation of professional standards in the institution will continue as new professional standards are approved.

Establishment documents

2019

Schedule for the implementation of professional standards in the state budgetary institution social service "Lermontov Integrated Center for Social Services for the Population" for 2019

Director's order dated 01/09/2019 “On approval of the list of professional standards that will be used in the State Budgetary Educational Institution “Lermontovsky KTsSON”

“Order of the Director “On amendments to Order No. 71 of April 11, 2018” “On the organization of work on the application of professional standards in the State Budgetary Educational Institution “Lermontovsky KTsSON”

Order of the Director “On approval of the schedule for the implementation of professional standards in the State Budgetary Educational Institution “Lermontovsky KTsSON”

Composition of the working group on the implementation of professional standards in the State Budgetary Educational Institution “Lermontovsky KTsSON”

PLAN-SCHEDULE FOR IMPLEMENTATION OF PROFESSIONAL STANDARDS IN THE INSTITUTION In 2017

PLAN FOR IMPLEMENTATION OF PROFESSIONAL STANDARDS IN THE INSTITUTION FOR 2016

ORDER ON THE CREATION OF A WORKING GROUP FOR THE IMPLEMENTATION OF PROFESSIONAL STANDARDS

COMPOSITION OF THE WORKING GROUP ON THE IMPLEMENTATION OF PROFESSIONAL STANDARDS

REGULATIONS ON THE WORKING GROUP FOR THE IMPLEMENTATION OF PROFESSIONAL STANDARDS

ANALYSIS OF COMPLIANCE WITH THE POSITION OF EMPLOYEES

NOTICE OF CHANGES BY CERTAIN PARTIES TO THE EMPLOYMENT CONTRACT

LIST OF STANDARDS APPROVED BY THE INSTITUTION

METHODOLOGICAL RECOMMENDATIONS FOR THE APPLICATION OF PROFESSIONAL STANDARDS

LETTER OF THE MINISTER OF LABOR AND SOCIAL PROTECTION OF THE POPULATION OF THE STAVROPOL TERRITORY ON THE APPLICATION OF OCCUPATIONAL STANDARDS

1. Junior medical personnel Order of the Ministry of Labor of Russia No. 2n dated January 12, 2016;

2. Specialist in social work Order of the Ministry of Labor of Russia N 571n dated October 22, 2013;

3. Social worker Order of the Ministry of Labor of Russia N 677n dated November 18, 2013;

4. Head of a social service organization Order of the Ministry of Labor of Russia N 678n dated November 18, 2013;

5. HR specialist Order of the Ministry of Labor of Russia No. 691n dated October 6, 2015;

6. Accountant Order of the Ministry of Labor of Russia No. 1061n dated December 22, 2014;

7. Programmer Order of the Ministry of Labor of Russia No. 679n dated November 18, 2013;

8. Cook Order of the Ministry of Labor of Russia No. 610n dated September 8, 2015;

9. “Specialist in the field of procurement” Order of the Ministry of Labor of Russia dated September 10, 2015. No. 625n;

10. “Specialist in rehabilitation work in social sphere» Order of the Ministry of Labor of Russia dated November 18, 2013. No. 681;

11. “Psychologist in the social sphere” Order of the Ministry of Labor of Russia dated November 18, 2013. No. 682;

12. “Specialist in working with families” Order of the Ministry of Labor of Russia dated November 18, 2013. No. 683;

13. “Specialist in the field of labor protection” Order of the Ministry of Labor of Russia dated 08/04/2014. No. 524n;

14. “Specialist in the field of healthcare organization and public health” Order of the Ministry of Labor of Russia dated November 7, 2017. No. 768n;

15. “Instructor-methodologist for adaptive physical culture» Order of the Ministry of Labor of Russia dated 08/04/2014. No. 526n;

16. "Teacher" additional education children and adults" Order of the Ministry of Labor of Russia dated 09/08/2015. No. 613n;

17. “Specialist in administrative and economic activities” Order of the Ministry of Labor of Russia dated September 17, 2014. No. 49n.

18. “Teacher-psychologist (psychologist in the field of education)” Order of the Ministry of Labor of Russia dated July 24, 2015. No. 514n;

19. “Electrical fitter” Order of the Ministry of Labor of Russia dated 02/02/2018. No. 646n;

20. “Instructor-methodologist” Order of the Ministry of Labor of Russia dated 09/08/2014. No. 630n.

21 “Specialist in organizational and documentation support for organization management” Order of the Ministry of Labor of Russia dated May 6, 2015. No. 276n.

Federal Law dated December 3, 2012 No. 236-FZ in Labor Code RF concepts are fixed "employee qualification" And "professional standard":

Professional standard- these are requirements for the qualifications of an employee in order to carry out his professional activities (Article 1951 of the Labor Code).

Employee qualification- this is the level of knowledge, abilities, skills and experience of an employee necessary for him to carry out professional activities (Article 1951 of the Labor Code)

Professional Standard (PS) is a key mechanism for self-regulation of the labor market. It is a multifunctional regulatory document that establishes the following requirements within a specific type (area) of professional activity:

to the content and quality of work;
to the conditions of labor activity;
to the employee’s skill level;
To practical experience, professional education and training necessary to meet this qualification.

The PS consists of structural units, each of which belongs to a specific qualification level and contains a description:

necessary knowledge and skills;
level of responsibility and independence;
level of complexity of the job function performed.

Directions for applying professional standards by employers

Professional standards are applied by employers taking into account the characteristics of the labor functions performed by employees, determined by the technologies used and accepted organization production and labor, when solving the following problems:

determining the need for workers with a certain level of qualifications
determination of labor functions of employees, labor responsibilities workers, taking into account the characteristics of the technologies used
correct selection and personnel placement
delimitation of functions, powers and responsibilities between categories of workers
development staffing tables, job descriptions;
formation of a remuneration system;
employee certification;
organization of training (vocational education and professional education) and additional vocational education workers

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