Left the sorting center, what does this mean? How long does it take for a parcel to get from the sorting center to the department?

LM239539750CN my order did not reach the appointed place, how can I find it?

In my case, the package route from Moscow was like this:

Moscow parcel shop ->

Moscow logistics workshop ->

St. Petersburg parcel shop ->

St. Petersburg logistics workshop ->

St. Petersburg UOP district ->

My post office.

You can track the parcel's path in more detail in the picture (screenshot from the website).

If the parcel is coming from afar, then there will be quite a few such sorting centers along the route of your parcel. And the fact that when tracking (on various sites) it will be written that a notification will come that the parcel has left the sorting center, does not mean at all that your parcel will then arrive at the place of delivery (that is, your post office).

Information that the parcel has left the sorting center means that the parcel is again on the way and, perhaps, on the way to your post office, where you can then pick up the parcel.

As a person who has Lately there are a lot of things to do directly with the Russian Post, I can say that the status Left the sorting center means that the next point will be the branch where you can receive it, that is, the one to which your address is attached. The only problem may be that even after arriving at the post office, the parcel is not always immediately processed by the receiving operator, and in reality it may remain in the post office for several more days before the operator transmits a notice to the postman so that he can deliver it to your mailbox .

Sorting points are regular Russian postal points where they change the vehicles used to transport postal items. As soon as the parcel crosses the border, it is subject to customs inspection; if it raises suspicions, it may even be opened. Then she travels all the way to her final destination.





During its journey, a parcel can go a long way and visit several sorting centers. Thus, receiving a notification that a parcel has left the sorting center is already pleasant because it is being processed and it is not lost. The next point could be either the next center or the post office itself at the place of receipt.

A sorting center is a hub where all mail from your region arrives. There they are sorted and loaded into cars. postal services and are distributed to departments. If the track number indicates that the shipment has left the sorting center, this means that it is already on its way to the department. At the department, the parcel is accepted, entered into the computer, and only after that the parcel is ready for delivery.

One nuance: if a day has passed since the parcel left the sorting facility, and you have not received a notification, you can, armed with a track number, safely go to the post office and demand it. It's just that postmen don't always act quickly.

How do you know if they are sent immediately to the department or to the place of delivery?

It's the same thing, simple.

It depends on which sorting center she left. Believe me, she is not alone.

For example, before my place of residence she goes through two sorting centers, plus there is also sorting in my city.

After your parcel has passed through the sorting center, it goes to customs, where it is carefully inspected for any violations. After that, she goes to her recipient's home, finally.

Usually when I track parcels from China, it (the parcel) happens everywhere. But to summarize, it travels from one sorting point to another. Ultimately, it ends up at the sorting point in my city and from there it arrives at the place of delivery. As I understand it, if the tracking says that the parcel has left the sorting point, then it is on the way (that is, in some vehicle, transporting mail).

If I send a parcel to a village, then from my post office the parcel goes to the sorting point of the city, then it goes to the central sorting point of the region where the parcel was sent, from the central one it goes to the regional center, and only then to the village.

The next article on the topic of parcel tracking will tell you what exactly happens to the parcel along the way, what is hidden under the various tracking statuses and why parcels take so long.

First of all, I would like to remind you that the Post Office is the Post Office, you should not expect miracles from it and you should not hope that the parcel will arrive to you from China in three days. International parcel delivery is a troublesome business and involves many operations performed with at different speeds, depending on seasonality (the most critical time is from mid-October to mid-March) and various force majeure events (fire in a warehouse, flood, typhoon, etc.).

So, let's look at the parcel path from China to Russia, taking a closer look at each tracking point.

1. 2013-08-12 00:00 Reception, Guangzhou, Russia
2. 2013-08-12 21:52 Reception, China 510010
3. 2013-08-13 00:00 Export, Sorting, Guangzhou, Russia
4. 2013-08-13 00:00 Packaging in a general package, Guangzhou, Russia
5. 2013-08-13 13:47 Export, China CNCANA
6. 2013-08-14 00:00 Sent by airmail, CAN, Russia
7. 2013-09-10 22:52 Import, 104001 Moscow PCI 1, weight: 0.106 kg.
8. 2013-09-11 05:00 Accepted by customs, 104001 Moscow PCI 1, weight: 0.106 kg.
9. 2013-09-11 05:07 Customs clearance completed, 104001 Moscow PCI 1 Released by customs, weight: 0.106 kg.
10. 2013-09-11 18:37 Processing, 104001 Moscow PCI 1 Left the place international exchange
11. 2013-09-22 03:49 Processing, 140983 Moscow Asts Parcel Sorting Shop
12. 2013-09-22 18:40 Processing, 140980 Moscow Asts Logistics shop Left the sorting center
13. 2013-09-24 04:54 Processing, 102104 Moscow Yaroslavl railway station, workshop 3 Unit 3.1 Arrived at the sorting center
14. 2013-09-25 11:14 Processing, 160960 Vologda MSC Arrived at the sorting center
15. 2013-09-25 13:42 Processing, 160960 Vologda MSC Left the sorting center
16. 2013-09-27 00:00 Processing, 160960 Vologda MSC Left the sorting center
17. 2013-09-27 14:19 Processing, 160000 Vologda Arrived at the place of delivery
18. 2013-09-30 10:28 Processing, 102102 Moscow Yaroslavl railway station, workshop 1 Left the sorting center
19. 2013-10-01 00:00 Delivery, 160000 Vologda Delivery to the recipient, weight: 0, 106 kg.

The order was placed and paid for on August 1, 2013. The track number was issued on the 3rd, from that moment 9 days passed before the seller took the parcel to the post office.

Get used to it - this is a common practice among the Chinese, well, they don’t like to run to the post office every day, so they deliver parcels in a bunch at once and not very often.

Why is this happening? It’s all very simple - sellers reserve track numbers at the post office in order to process parcels not at the branch, but directly at the workplace, so the fact that you were given a number does not mean that the parcel was actually delivered to the post office.

In rare cases, sellers completely “forget” to deliver the parcel, so if more than 10-14 days have passed after you were given the number, and the parcel is still not tracked, open a dispute and demand a full refund of the cost of the goods. Usually this works wonders to speed up the shipment of the goods, and sometimes sellers simply refund the money.

2013-08-12 00:00 Reception, Guangzhou, Russia

The first tracking entry tells us that the parcel has finally arrived at the post office. The department that received it is located in Guangzhou, and the parcel itself is going to Russia.

2013-08-12 21:52 Reception, China 510010

The next entry is a duplicate of the previous one. It was received from the Russian Post server, but unlike the previous one, which was received from China Post, the exact reception time is also indicated here, knowledge of which is basically useless to us, so we do not pay attention to the fact of duplication. By the way, as long as the parcel is in the territory of another country, the information from the Russian Post is scarce and consists only of acceptance and export marks; moreover, it is updated with some delay, sometimes reaching 3-5 days.

2013-08-13 00:00 Export, Sorting, Guangzhou, Russia

This record states that the parcel was successfully processed by the receiving point and transferred to the sorting shop for subsequent forwarding to the international postal exchange office (IMPO).

2013-08-13 00:00 Packaging in a general package, Guangzhou, Russia

During preparation for export, parcels are not only sorted, but also formed into large bags, since no one will carry loose change, it is more convenient to send correspondence when it is grouped into large bales.

2013-08-13 13:47 Export, China CNCANA

And again, a duplicate entry from the Russian Post of previous entries from the Chinese side.

2013-08-14 00:00 Sent by airmail, CAN, Russia

This line informs us that the parcel is ready to be sent from MMPO, but please note that before it actually leaves China, the parcel will lie in the warehouse for some time, waiting for its turn to be sent.

This period in some cases can drag on for quite a long time. long time , especially if the order is made in autumn-winter period, when the mail experiences a peak load that differs several times from that in the summer, so be patient and wait, which our system automatically updates daily, based on the movement statistics of items added to the tracking system.

During this period, there will be no further marks on the parcel until it falls into the hands of the customs service of the destination country. No one can tell you for sure where the package is. It can be either in a warehouse in the sending country or in a customs warehouse in the destination country.

Wait for the parcel in this status within 50-60 days from the date of the last mark, without forgetting to extend the delivery time if necessary. If after this time the parcel has not moved, write to the seller so that he puts it on the wanted list. If there is no news, open a dispute for a full refund due to the fact that the package never arrived.

2013-09-10 22:52 Import, 104001 Moscow PCI 1, weight: 0.106 kg.

Our parcel finally reached Russian customs and was unpacked from the general package. Since last entry It's been almost a month!

2013-09-11 05:00 Accepted by customs, 104001 Moscow PCI 1, weight: 0.106 kg.

At this stage, the parcel was handed over to the valiant customs officers, who will check its contents using their own means (parcels are opened extremely rarely, usually they are simply scanned and passed on). If the parcel does not arouse the suspicion of customs officers, then it moves on, but if there are questions, it is sent for storage and further investigation.

2013-09-11 05:07 Customs clearance completed, 104001 Moscow PCI 1 Released by customs, weight: 0.106 kg.

Our package did not arouse suspicion; it was weighed, the weight was recorded and passed on.

2013-09-11 18:37 Processing, 104001 Moscow PCI 1 Left the international exchange place

After customs inspection is completed, the parcel is picked up by Russian Post employees and taken to the sorting workshop in order to be sent to its destination.

2013-09-22 03:49 Processing, 140983 Moscow Asts Parcel Sorting Shop

Sometimes there are congestions in the sorting shop, so the sorting mark appears after some time. In our case, it took as much as 11 days. Here the postal employees decide where to send the parcel next.

2013-09-22 18:40 Processing, 140980 Moscow Asts Logistics shop Left the sorting center

The parcel has safely left the sorting facility and is now awaiting shipment in the right direction.

2013-09-24 04:54 Processing, 102104 Moscow Yaroslavl railway station, workshop 3 Unit 3.1 Arrived at the sorting center

Since the parcel was going to Vologda, it was brought to the Yaroslavl station, where it again went to the sorting shop so that its employees could select the right mail car and send the parcel to the right city.

2013-09-25 11:14 Processing, 160960 Vologda MSC Arrived at the sorting center

The parcel reached the destination city and again fell into the hands of sorters, who decide which post office to deliver the parcel to for delivery to the addressee.

2013-09-27 00:00 Processing, 160960 Vologda MSC Left the sorting center

2013-09-25 13:42 Processing, 160960 Vologda MSC Left the sorting center

Duplication of records after sorting is not such a rare phenomenon; what exactly is associated with it is not known, but it happens. In general, now our parcel has gone to the right post office.

2013-09-27 14:19 Processing, 160004 Vologda 4 Arrived at the place of delivery

Here is the long-awaited recording! Now you can do it in two ways, both of which have their downsides.

Method 1: We saw the arrival mark and immediately go to the post office to pick up the long-awaited package. The disadvantage of this method is that most postal employees do not like it when the recipient arrives without notification and may begin to argue that it is impossible to release the parcel without notification. This is not so, so insist on your own, reasonably demand that the parcel be released, put pressure on the fact that the Russian Post is pursuing a course to improve the quality of service and reduce delivery times, and the ladies who do not issue parcels are preventing this. You can point them at posters with smiling girls and loud slogans, which are usually hung in all departments. In general, be persistent, but try not to go beyond the limits of adequacy.

Method 2: We just wait for the notification in our mailbox and then go to the post office with it. The downside is that postmen do not always promptly bring the treasured pieces of paper. From personal experience Sometimes the package would be in the mail for two weeks, but there would be no notification.

Anyway When visiting the post office, be sure to take your passport, since no one will issue the parcel without the recipient’s identity document.

2013-09-30 10:28 Processing, 102102 Moscow Yaroslavl railway station, workshop 1 Left the sorting center

Stop! And what's that? This entry confuses many people and makes them think that the package was returned, but this is not the case. Don’t forget that this is mail and delays in everything are its signature credo :) In general, do not pay attention to this turn of events - the parcel is still in your city.

2013-10-01 00:00 Delivery, 160004 Vologda 4 Delivery to the addressee, weight: 0, 106 kg.

That's it, the package has been received! From the moment of ordering and payment to the actual receipt of the goods, 2 months passed! And this is in summer period, when the post office is not experiencing pre-holiday load.

Bottom line

Be patient, don't panic ahead of time. Get used to the idea that mail is a terrible slowdown.

If there is no movement on the track that the seller gave you for more than 10 days, demand a full refund. Usually this helps and the package magically appears in the mail.

Remember that the time period from export to import can be quite long, so do not panic ahead of time.

UPD: For those who do not understand, you can track your parcels on our website :) At the top there is a line for entering the track number.

Please leave all questions, not in the comments to the article, since on the forum the chance of getting an answer is significantly higher!

What does it mean that the shipment has left the sorting center?

1. After this status, you can often say goodbye to the mail. Here is the tracking number for confirmation RS230250170CN.
2. order LM239539750CN did not reach destination how can I find it
3. My parcel left the sorting point in Podolsk 142126 on September 13, 2016 and as of today, October 4, 2016, it has not reached the post office 142108 in the city of Podolsk either! And as I was told over the phone at the Main Post Office, sorting point 142126 is located behind the wall of post office 142108.
4. this means that your parcel has gone to your post office
5. thanks for the details.
6. This means that the parcel is packed in a bag, which must be taken to the recipient's post office. All that remains is to drive the car, load these bags into it, drive it to the post office, put it on shelves, and deliver notices to mailboxes. If you're lucky, it will fit into 1 day; if there are weekends or holidays nearby, then for several.
7. 
   
8. The status will be "arrived at the place of delivery" - which means the parcel is at the recipient's post office. The notice will be delivered to your home (this sometimes takes several (many) days), but you can go and ask for it to be issued without it, taking the notice with you. (and even print it out, if possible - “stages of the journey”).
9. If you receive a notification “the mail item was received by the addressee”, and the next one “left the sorting center in Lvovsky” the very next day, what does this mean?
10. This is what it means. All postal items (letters, parcels, parcels, etc. of any class) come from sorting center to the next sorting center, where they are sorted by direction. If it “left the sorting center” in the recipient’s city, then it may have already gone to the recipient’s post office (i.e., post office). And if the city is large, then one or two more intermediate varieties are possible. center
11. my parcel left the sorting center in Murmansk. The destination of my parcel is 100 km from Murmansk. WILL THE PACKAGE CONTINUE TO BE SORTED OR ALREADY TO OUR MAIL?
12. Better call hotline Russian Post 88002005888 and they will tell you by the tracking number whether the delivery time has expired (usually at one sorting center, they said, processing of the parcel lasts up to 3-4 days). If it has expired, feel free to put your parcel on the wanted list so that your parcel is not sent somewhere to the wrong place.
13. This means that the parcel/parcel has DEFINITELY arrived at the recipient's post office. The notice may be sent to her on the same day, or the next.
    And also the recipient can pick up the parcel without this notification from the passport, giving its exact 14-digit track.

Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects the parcel information within trading platform Aliexpress. And the status of the parcel is tracked in postal services(Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and the current postal status you will not be able to recognize the parcels.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses may be designated in different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

• Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

• Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs release – the parcel has passed everything necessary customs clearance and is preparing for release with MMPO
• Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
• Left the sorting center – the parcel is sorted and sent to its destination.
• Came to the place of delivery – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
• Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

• Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
• Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
• Unsuccessful attempt of delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
• Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
• Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belpochta) and from the moment last update status has passed more than 2-3 weeks, then well - your fears are not without reason.
• If your track has never been tracked on the mail website. You checked the status of the parcel in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

Finally

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved previously. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

A group of bloggers were invited to the first Automated Sorting Center (ASC) of Russian Post in Russia. It is located in the village of Lvovsky, Podolsk district, Moscow region. Moscow ASC is the largest in Eastern Europe. Its area is 29 thousand square meters. m., capacity - more than 3 million. postal items in a day. Serves most of the Central region of Russia - Moscow, Moscow, Tver, Ryazan, Tula, Vladimir and Kaluga region- with a total population of more than 25 million people. Work on the creation of the center was carried out from 2005 to 2009. Sorting equipment is made in Italy.

Under the cut there are many photos and a story about the excursion

The commissioning of the Moscow ACC allows for the transition to the zonal-nodal principle of mail transportation, which creates conditions for speeding up the passage of postal items in the center's service area up to 2-3 days due to automation and elimination of intermediate stages of correspondence processing. So, if before departure in Central federal district were subjected to manual sorting first in district postal centers, then in regional ones and, finally, in a sorting center in Moscow, now in district and regional centers the mail is only grouped into containers, after which it is sent to the Moscow ASC for sorting. As a result of combining mail flows by direction, optimal loading of containers and vehicles carrying them, reduction of exchange time and labor costs, reduction of the need for vehicles and optimization of routes are ensured.

Before visiting the ACC, a conference was organized for bloggers, where many issues related to the work of the post office were discussed. Since these issues were discussed in more detail during a meeting with representatives of the Russian Post at the International Postal Exchange Place, I will talk about this in more detail in the 2nd part of the report.

After the conference, we were taken to the ASC workshops, where mail is sorted. The ASC has 3 main sorting shops:

1st workshop - sorting of regular mail 2nd workshop - sorting of non-standard mail (wide-format letters, postal items weighing up to 2.5 kg and less than 2.5 cm thick) 3rd workshop - sorting of parcels and parcels

Pre-arriving mail is divided into workshops. Parcels go separately to the 3rd workshop. And to separate regular and wide-format letters, a face-stamping machine is used. Using mechanical analyzing devices, it separates standard (in terms of dimensions) letters and postcards from non-standard ones. It is also designed for automatically collating letters into one position (facing) and applying a calendar stamp and wavy lines to the letter to cancel the stamp (stamping). Using this equipment, letters are prepared for processing on an automatic letter sorting machine.

1 workshop (sorting regular mail)

Letters in this workshop are processed using a letter coding and sorting machine. This machine is designed for sorting standard plain letters measuring 220x110 mm and 114x162 mm. At the beginning of processing, encoding machines convert the digital and/or alphabetic address into a conditional code that is printed on the letter.

If the machine cannot recognize the index or address written on the letter, the information is sent to the video encoding section, where what is written is already recognized by operators (more on this a little later).

The encoded postal address information is then scanned using an optical character reader. After this, letters are automatically separated into address cells located at the other end of the machine.

Operators then remove the stacks of separated mail, place them in plastic containers and transport them to the final stages of the sorting process (the stage of preparing postal documents and sending them to destinations)

Workshop 2 (sorting non-standard mail)

Letters in this workshop are processed on 2 machines for encoding and sorting large-format and registered letters. This equipment sorts items weighing up to 2.5 kg and thickness no more than 25 mm. Before processing on the equipment, postal items go through the stage of facing (selection of letters by addresses and stamps in one position), which is performed manually. At the beginning of the wide-format letter sorting process, encoder machines convert the numeric and/or letter address into a code that automatically separates the letters into address bins located at the other end of the machine. Each such cell belongs to either a region, a city, or a post office. If the index and address are not recognized by the machine, the information is sent for video encoding. Next, operators remove boxes of sorted mail and transport them to the final stages of the sorting process (the stage of preparing postal documents and sending them to destinations).

In the case of registered letters, already upon receiving such a letter at the post office, it is assigned a barcode by which the client can track the status of his registered letter on the Russian Post website. Sorting machine registered letters, reads only this barcode. After reading, it goes into the database and determines the address using the barcode, regardless of what is written on the registered letter.

Workplace of the workshop manager:

Workshop 3 (sorting of parcels and parcels)

Sorting of postal items in this workshop begins with their coding, weighing and subsequent delivery to workstations, where parcels and parcels are oriented. Loading operators place parcels and packages onto a distribution conveyor.

From all conveyors, the parcel goes to the main sorting conveyor, which has a scanner that reads the barcode from the parcel.

When the parcel approaches its sorting cell, the carriage is activated and the parcel falls into the tray according to given program sorting.

Unloading operators remove mail items (packages and parcels) from trays and place them on roller containers located near the trays. Next, the filled containers are transported to the final stages of the sorting process (the stage of preparing postal documents and sending to destinations).

The sorting system is able to automatically recognize large parcels (those dimensions exceeding 600 mm x 300 mm x 300 mm) in order to load them onto additional trays.

A question was asked about what to do if some particularly fragile items that require careful handling are sent. In this case, you have to pay an additional 30% at the post office, then a special sticker will be affixed to the parcel and the post office is responsible for the safety of fragile items. Such parcels are processed separately from others.

Video coding section

It happens that clients indicate the zip code or address incorrectly or in violation of the standard. Or the index and address do not match each other. Then the system cannot recognize what is written in the letter. In such cases, the information from the letter is sent to operators at the video encoding site.

Letters are loaded into the sorting machine, after which the scanner reads the image, and the optical recognition system assigns the letter a sorting cell code - which cell the letter should go into. Images of postal items that for some reason could not be processed by the optical recognition system are received for video encoding. The sorting machine processes 11 letters per second. At video encoding, operators must enter the index within a second, the address - from 4.5 to 8 seconds, so as not to create delays. If the operator does not meet the 10 seconds within which a code must be assigned to the letter, this letter is sent offline - offline mode. Such letters are formed in a queue, and then they are sent out again. Also, the video encoding operator can send a letter to manual sorting. This occurs if the sender provided insufficient address data (for example, the area was not specified) or the address data does not match the address database.

So to everyone reading this report: indicate the address and especially the postal code correctly (see photo), appreciate the work of people.

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