Why don't I receive notifications when my phone is locked? Notifications do not arrive on VKontakte android, iPhone, computer
The importance of notifications can hardly be overestimated. After all, if your smartphone or tablet stops receiving notifications, you may miss an important message from a friend or forget to attend a scheduled meeting.
Today, people rely heavily on their devices, particularly on timely notifications. Therefore, if something happens to this function and it stops working properly, it causes serious inconvenience to the owner of the device. However, unfortunately, sometimes this happens and then the question arises: what to do if notifications from applications do not arrive?
Notifications from applications are not received. How to fix?
It is worth noting that sometimes notifications may not work due to an error in the application development. Moreover, it is not uncommon for such an error to be associated with a specific version of the Android OS. But before you complain to the app developer about a bug, you should make sure that there is nothing on your device that can block them from appearing.
Of course, in order for notifications to arrive, this function must be activated in the application itself. Then you can step by step check the settings of your device according to the points listed below (the names of the points may differ depending on the brand of the device and the version of the operating system).
In the video below you can see the methods described in the article to fix this problem, as well as some others.
1) Set the correct time and time zone.
Incorrectly set time can negatively affect the operation of notifications. If you notice that the time on your device is different from the real one, this may be the reason for your inconvenience. To set the time you need:
1) go to "Settings" to section;
2) disable function "Auto time detection"(it may also be called "Network time zone");
3) install correct date And time, and also choose your Timezone;
4) after setting the time reboot your device.
2) Enable the “Show Contents” function and configure the display of notifications on the screen.
Please note whether the “Show Contents” feature is enabled on your device. For this:
1) go to "Settings" and go to the section "Lock screen and protection";
2) at point "On-Screen Notifications" find the section “Content. lock screen" and select "Show content";
3) then in the main settings menu, go to the section "Notifications" and check whether notifications are enabled for the application with which you are having problems. If notifications are turned off activate corresponding switch.
4) In the same item in additional settings you can set the priority for notifications "Mark as important"(this item may be called differently). This step may also help with this problem.
3) Disable “Background Data Restrictions”.
When you turn on Background Data Limits, some apps and services won't work when your device isn't connected to Wi-Fi. Even if the device is connected to the mobile Internet, notifications, for example, from Viber or WhatsApp instant messengers will not arrive until Wi-Fi is turned on. To disable this feature:
1) go to "Settings" and go to the section "Data usage";
2) click on "Options" and, if this feature is enabled, select "Disable background data restriction".
4) Disable energy saving mode.
As a rule, by default the power saving mode of the entire device is turned off (unless the battery is low). However, individual applications can be put into power saving mode without the user's knowledge. We advise you to disable power saving mode for applications from which you want to receive notifications. For this:
1) in settings go to section "Battery";
2) at point "Application Power Consumption" click the button "Details";
3) if the application you need is in the item, click on it and select "Disable".
This method often helps and notifications begin to arrive.
5) Removing applications that block the display of notifications.
Applications that block the display of notifications may include such well-known applications as, for example, Clean Master or DU Battery Saver and all such applications, it makes no sense to list all of them.
Battery saving apps can simply disable the apps you need, and a disabled app can't display a notification on your screen. Therefore, if one of them is installed on your device, disable notification blocking in the settings of these applications or delete such an application.
6) Including the application in the “white list”.
On some brands of devices, in order for the application to display notifications, it must be added to the so-called “white list”. To do this you need in the section "Safety" select "" and include the required application in it.
In most cases, these tips should help you with the display of notifications and the question: why notifications from applications are not received should no longer worry you. Unless this problem is related to an error in the development of the application or firmware of your device.
Although a large number of different instant messengers have appeared recently, a complete rejection of SMS messages is not yet possible. And they are quite popular. However, SMS messages do not always reach the subscriber. What this might be connected with and what to do in this case is in our article. And, by the way, the problem is usually not connected with the cellular operator, be it MTS, Beeline, Megafon or Tele2.
Changing a non-working SIM card
Or rather, the card itself may be working, but not completely. The fact is that at a certain point in time, a SIM card, especially if you have been using it for a long time, may fail.
But the point is that you can make incoming and outgoing calls, but SMS messages no longer arrive. In this case, it is recommended to change the SIM card to a new one. Fortunately, it's free, and the process takes a few minutes. The main thing is to go to the nearest office of the telecom operator, not forgetting to take your passport with you - for identification.
Checking your phone settings
In the settings of your device, you must make sure that the specified data is correct. So, it is very important to find out the SMS center number for your operator. If it is different on your phone from what the operator tells you or from what you saw on the operator’s website, it must be replaced with the current one. Moreover, even if the number is correct, it is still recommended to delete it and write it down again.
The SMS center number can be found either from your telecom operator by calling the hotline, or on the company’s official website. by changing the SMS center number.
Clearing the device memory
It's no secret that push-button phones, as a rule, have a limit on the number of SMS messages, not necessarily incoming ones, but even outgoing ones. If the memory is completely full, you will not see the incoming SMS message.
What to do? Of course, you need to clear your memory by deleting unnecessary messages. After this there should be no problems with message delivery.
Removing third-party applications
Often the problem is related to the installation of additional applications. You've probably heard about the applications that are needed to receive/send SMS messages? In some cases, when installed, they may conflict with the software built into the smartphone, and then messages do not arrive.
What should I do? Removing such an application should help.
What’s interesting: if you don’t have such an application installed, but you don’t receive SMS, then installing a third-party application for SMS messages can solve the problem. Install one of the popular applications and see if messages start coming.
In the Play Market, search for the key “sms” (without quotes).
Choose an application to your liking.
Removing the virus
Viruses have been found in modern smartphones for a long time. Often they don’t reveal themselves in any way, so you won’t immediately understand that the problem is in a malicious file. Install an antivirus, update the databases and scan the system for malicious files.
We look at the black list
Almost all smartphones support the function. In this case, not only calls, but also SMS messages will not be received from it. You need to go to the blacklist on your phone and make sure that the number is not included in it. If you see him there, .
Reboot the device
If the problem is hidden in a software failure, then a simple one can help.
Press and hold the power button until the menu appears on the display.
Resetting the settings
If all else fails, then as a last resort you can try resetting the settings (the so-called). This function allows you to return the device to its original settings, but all data will be deleted. Therefore, before resetting the settings, you need to save all the necessary information.
You should only resort to this method if you have tried all other options.
What to do if VKontakte notifications do not arrive? It doesn’t matter where you use the social network, be it a phone on the Android operating system and OIS or a personal computer, the fact is that the reason for the lack of a sound notification is most often disabled notifications.
In the settings of the social network VK there is a function to enable/disable notifications.
In the upper right corner, click on the avatar with your name and in the drop-down menu go to the “settings” section, then “alerts”.
Each device has its own parameters, the mobile version may differ from the full version, and it will work according to the settings.
Android
We set up an alert in the mobile version in the left menu, click on the “settings” gear icon and go to the “notifications” section. In different versions of VK, the design may not differ significantly. To enable it, just check the box next to the item or move the slider and save the settings.
Also don’t forget to check the settings on your gadget. In the settings, find the icon for the social network VKontakte, click on it and check whether notifications are enabled on the device itself.
iOS
After the manipulations have been completed, the notification should work. However, there are other problems, try the following:
- Clear the VKontakte latest activity cache. There may be a conflict between third-party applications and the site itself. This happens if you play Vk games or log in via social media. net.
- Update the application version.
- Write to Tech support vk.com there may be problems on the site server side.
So all that remains is to wait until the developers fix this problem.
Sometimes it happens that notifications do not arrive in VK. Why this can be difficult to answer right away, since there may be several reasons for this.
By the way, recently a virus has appeared that causes completely the opposite discomfort. It sends you notifications that your friend asks you to join a certain community or go to a website.
You can also see such notifications without having a virus. For example, go to a garbage site (the so-called sites that do not care about their visitors and post dozens of intrusive and often extortionate advertisements) and most likely in the lower left corner there will be a notification similar in appearance to that in contact.
Most often, in such a message, a pretty girl approaches you and invites you to take a walk with her. Naturally, this is a hoax and by clicking on this window you will be redirected to a site with prostitutes.
But to prevent this from happening again and not to pay attention to advertising at all, you’d better install the adblock that I wrote about in the article about.
Let's look together at ways to configure notifications. Since there are many types of notifications for a contact, as well as devices from which they access the social network, we will analyze each item separately.
I'm not receiving notifications from the contact on my iPhone:
If push notifications on iOS devices do not show notifications, then the problem is most likely that you have disabled this feature in the settings.
Follow the instructions in the pictures and set up notifications as you see fit.
This is the first option if notifications are disabled in the settings of the phone itself.
And this is the second option:
You probably realized that in this case, all notifications are set in the settings of the VKontakte application. For the iPad everything is the same, but these screenshots were taken on an iPhone.
Notifications do not arrive on Android:
Although the operating systems are different, setting up notifications is the same. In the settings of your Android phone or tablet, find information about notifications and check the box next to “show on locked screen” and push notifications.
You can also enable an option in the settings for any phone and tablet that supports SIM cards, thanks to which you will receive SMS messages when someone writes to you. True, they will arrive after 5 minutes and only if you do not read the message on the site.
If you do not receive this type of notifications on the site in VK, then you can configure what notifications you would like to see in the “settings” tab. This should only be done with the full version of the contact.
P.S. If you encounter a problem that application notifications are not displayed, then most likely you need to enable this function, either in your page settings or in the application settings, and it is better to uncheck the “broadcast application to status” checkbox at the same time.
You can also make a flash notification. This is also a very useful function, but people sometimes think that they are being photographed when the phone is pointed at them and they are writing or calling you.
Normally, after exiting the messenger, it continues to work in the background: the application is minimized, you don’t use it, but calls are made, and notifications about incoming messages work. If WhatsApp notifications do not arrive, it means that the device has some kind of malfunction or its settings have been changed. We will tell you how to fix the problem on iPhone, Android, and Windows Phone, and also give separate instructions for Xiaomi and Meizu.
Checking and setting up the Internet
The instructions provided will work for most popular platforms. You may encounter slight differences in wording, but this will not affect your understanding of the process. A special case is if WhatsApp notifications on Windows Phone stop coming: pay special attention to the quality of the Internet and the point regarding the battery saving mode.
For owners of Xiaomi and Meizu smartphones
The devices of these companies are positioned as the most “long-lasting”, capable of operating for a long time without recharging. In fact, the manufacturers are lying a little: this advantage is not achieved due to the increased battery capacity. By default, Task Manager blocks third-party applications from running in the background. As soon as you close the messenger, it is completely disabled and is offline. Accordingly, WhatsApp does not show notifications about a message or an incoming call.
