Where is the parcel sent after the sorting center? Statuses of international postal items.

The package has been added to the site
This means that the parcel does not yet have any status either from the post office of the sending country or from the post office of the recipient country.

Information about the parcel was received electronically
The seller assigned a tracking number to the parcel and registered it on the post office website. But I haven’t delivered the parcel to the post office yet.
It may take from 2 to 14 days before it begins to be tracked.

Received by mail
The parcel arrived at the post office, i.e. the seller brought it to the post office, where it was registered and sent to the recipient.

Transferred to customs
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

Customs clearance completed, released by customs
If the parcel passes the customs check successfully, it will be sent to the destination country.

Left mail (Export)
Operation “Export” means that the shipment has been transferred to the carrier. The delivery time from export to import is usually the longest and it can take quite a long time before the postal item reaches the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for sending by cargo planes. For example, China and Singapore transport mail using cargo planes that can weigh between 50 and 100 tons. While the shipment is being exported, neither the sending country nor the recipient country can track the shipment online.
Delivery times for international shipments between export and import are not established (not regulated by documents). The delivery route is determined by the country of origin of the shipment, depending on existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in transportation times and the time between export and import operations.

Import
The parcel is registered in the country of destination. A period of 30 days between export and import is normal.

Transferred to customs
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Detained by customs
This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Customs clearance completed
This operation means that customs checked the shipment and returned it to Russian Post. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators.

Left MMPO (place of international postal exchange)
The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times for shipments within Russia begin to apply; they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery

Arrived at the sorting center / Left the sorting center
After leaving the MMPO, items travel through large postal sorting centers through the territory of the recipient country to their destination. At the sorting center, mail is distributed along the main routes of the country. The parcels are resealed in containers and sent to the delivery location, to the awaiting recipient.

Arrived at the delivery location
The shipment has arrived at the recipient's post office. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

Dosyl. Submission.
Shipping - the parcel was sent to the wrong postcode.
Dosyl - we found an error and redirected the parcel to the correct address.

Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

• Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

• Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
• Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
• Left the sorting center – the parcel is sorted and sent to its destination.
• Came to the place of delivery – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
• Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

• Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
• Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
• Unsuccessful attempt of delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
• Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
• Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belposhta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without reason.
• If your track has never been tracked on the mail website. You checked the status of the parcel in your Aliexpress personal account or some specialized track checking site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

Finally

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

Parcel tracking is a convenient tool that allows you to control the movement of a shipment along the way from the sender to the recipient. However, users have more than once encountered unfamiliar departments where the parcel is stuck for several days, and sometimes the period is calculated in weeks.

This material will tell you about the sorting center Moscow 111950. You will find out what kind of postal center it is, where it is located (address, phone number) and how its work works.

What kind of department is this?

Sorting center Moscow-111950 is a division of Russian Post, which performs numerous functions and options for automating the process of sending, sorting and processing information about items. The department processes more than a hundred million parcels per year.

Like any of these enterprises, the Moscow-111950 complex has several processing stages and a specific list of functionality:

1. Reception of parcels for subsequent inspection and processing.
2. Registration of a shipment for subsequent performance of a logistics function - calculating the shortest route to the recipient to save time and money for the organization.
3. Checking the shipment by the security service for the presence of prohibited items.
4. Sorting and eliminating minor damage due to previous transportation.
5. Departure to the next planned point, change of status in the international system.

Some of the presented points are intermediate, which means their implementation is not reflected when tracking in your personal account or on special resources.

In most cases, the sort center (SSC) in question displays the following statuses:

• Processing - “Arrived at the sorting center”;
• Processing – “Sorting”;
• Processing - “Left the sorting center.”

If problems arise (delay due to documents, confiscation), users need a means of communication with this post office.

Where is Moscow 111950 located?

This sorting center is located at the address: Moscow, Vagonoremontnaya street, 23. The index for feedback is 111950. The official telephone number of the organization is not indicated, so you can contact them through: 8-800-2005-888 (this is the all-Russian contact number of the Post Russia).

The unit is subordinate to the post office “Moscow MSP-3, 111970”, which also does not have a confirmed number for citizens’ requests.

Unfortunately, due to the current circumstances, it is almost impossible to contact management to clarify the delay and clarify processing details - this is a closed enterprise.

Where does the parcel go next?

The answer to this question depends on the direction of shipment: depending on the distance and region, the logistics center can send a parcel along a given route. This route will not always be logical for those tracking the parcel, but the PR does not explain the sending algorithms in any way.

The final destination of most shipments from the center in question is Moscow and the Moscow region. This means that the parcel will most likely be sent directly to the district post office at the recipient’s place of residence. In this case, you only have to wait a maximum of 3-5 days.

If this sorting center is the first one upon shipment, the correspondence is sent to customs control (for international shipment) or to the corresponding regional sorting center of the sender. Arrival, regardless of the transportation distance, usually takes no more than a week (obviously, this scenario is realistic in the absence of side factors or force majeure circumstances).

Why was the parcel delayed in Moscow 111950?

Unfortunately, no one is immune from delays. Almost all ASCs are filled with angry reviews that their package is stuck there. So, your package may be delayed in this complex for several reasons:

1. There is damage to the packaging, due to which the parcel must be repacked and the shipping address must be determined again.
2. The status does not have time to update. There are questions about the operation of the online services themselves and those services that provide data on operations.
3. Banal overload of processing shops. This happens very often and the only problem here is that the complex itself does not have time to process the incoming volumes of correspondence.
4. Human factor. I won’t write about him - you know everything yourself.

Conclusion

It is obvious that almost every department of the various postal services faces processing difficulties and delays - these are the costs of insufficient automation, and sometimes a consequence of the introduction of insufficiently proven technologies.

In any case, threats and complaints solve little, which means you can only wait. We hope this material explained to you what address the Moscow-111950 sorting center has and how its work works.

What does it mean that the shipment has left the sorting center?

1. After this status, you can often say goodbye to the mail. Here is the tracking number for confirmation RS230250170CN.
2. order LM239539750CN did not reach destination how can I find it
3. My parcel left the sorting point in Podolsk 142126 on September 13, 2016 and as of today, October 4, 2016, it has not reached the post office 142108 in the city of Podolsk either! And as I was told over the phone at the Main Post Office, sorting point 142126 is located behind the wall of post office 142108.
4. this means that your parcel has gone to your post office
5. thanks for the details.
6. This means that the parcel is packed in a bag, which must be taken to the recipient's post office. All that remains is to drive the car, load these bags into it, drive it to the post office, put it on shelves, and deliver notices to mailboxes. If you're lucky, it will fit into 1 day; if there are weekends or holidays nearby, then for several.
7. 
   
8. The status will be "arrived at the place of delivery" - which means the parcel is at the recipient's post office. The notice will be delivered to your home (this sometimes takes several (many) days), but you can go and ask for it to be issued without it, taking the notice with you. (and even print it out, if possible - “stages of the journey”).
9. If you receive a notification “the mail item was received by the addressee”, and the next one “left the sorting center in Lvovsky” the very next day, what does this mean?
10. This is what it means. All postal items (letters, parcels, parcels, etc. of any class) go from the sorting center to the next sorting center, where they are sorted by direction. If it “left the sorting center” in the recipient’s city, then it may have already gone to the recipient’s post office (i.e., post office). And if the city is large, then one or two more intermediate varieties are possible. center
11. my parcel left the sorting center in Murmansk. The destination of my parcel is 100 km from Murmansk. WILL THE PACKAGE CONTINUE TO BE SORTED OR ALREADY TO OUR MAIL?
12. It’s better to call the Russian Post hotline 88002005888 and they will tell you using the tracking number whether the delivery time has expired (usually at one sorting center, they said, processing the parcel lasts up to 3-4 days). If it has expired, feel free to put your parcel on the wanted list so that your parcel is not sent somewhere to the wrong place.
13. This means that the parcel/parcel has DEFINITELY arrived at the recipient's post office. The notice may be sent to her on the same day, or the next.
    And also the recipient can pick up the parcel without this notification from the passport, giving its exact 14-digit track.

Tracking postal parcels sent by AliExpress sellers from China is not very interesting. And first of all, the lack of interest is explained by the incomprehensibility of the status of international shipments.

Let's figure out what is meant by the incomprehensible inscriptions on sites for tracking IPO (international postal mail) tracking codes.

Parcel information received

AliExpress sellers often register parcels using an electronic service. Therefore, receiving a tracking code on the order card does not indicate that the item is already with the postal carrier.

If the parcel has not yet arrived at the logistics company’s branch, but it has already been registered by the sender electronically, the status when tracking it will indicate that “Information received” about it. Sometimes it can take up to 7 days from the moment the parcel is registered until it actually arrives at the post office in China.

You can find information about tracking numbers on our website.

Parcel accepted

Another option: "Reception".

As soon as the seller or courier delivers the parcel to the logistics service, fills out all the necessary documents, including the customs declaration, the status of the shipment changes to “Reception”. For additional information, you can find out about the time and place of reception in the sender's country.

Left the parcel collection point

This means everything is fine - the shipment has begun its long journey to Russia.

On my way

Shipments are periodically registered at intermediate points - sorting centers. At such postal hubs, parcels can be reloaded from one type of transport to another; in general, they are distributed along optimal main routes. Using such “control” points, the recipient can receive information that his order is still moving in the direction of Russia.

Arrival at MMPO

At MMPO (places of international postal exchange), items undergo customs procedures, inspection and registration, they are prepared for export from the sender's country. It is here that the dispatch (postal items grouped in boxes or large bags) is formed, intended for the MMPO of the recipient country.

Export

The “Export” status is assigned to shipments that have already been transferred to the carrier for delivery to the destination country. When sending goods from China, this status when tracking orders usually does not change for a long time. This is explained simply: when sending international shipments from China or Singapore, it is necessary to fill airplanes with a carrying capacity of 50 to 100 tons with mail.

There are other reasons for delays, for example, transit routes of flights, which imply the presence of one or more intermediate points during the flight. In each of them there will be delays in unloading/loading parcels.

During the Export process, the parcel will not be tracked.

It is believed that export takes 1-2 weeks, but it happens that the procedure takes up to 2 months. Although there is a recommendation, if this process is delayed, to submit an application to search for the parcel. If you order from AliExpress, you need to ask the seller to sort out the situation. You will either get your money back or extend the Buyer Protection Period in order to still find your lost items.

Import

This status appears only when the shipment is registered by the postal operator in the MMPO in the country of destination, that is, at the place of international postal exchange already on the territory of Russia.

Boxes (bags) with many parcels from the transit section of the aviation department are sent to MMPO. About a day after arrival at the center, the containers are opened and all shipments are registered, which is displayed on websites for tracking tracking codes. By the way, international parcels arriving in Russia are already expected at the centers - information about them is received before arrival from the country of departure.

There are MMPOs in Moscow, Vladivostok, Orenburg, St. Petersburg, Bryansk, Kaliningrad, Samara, Petrozavodsk and other cities. The choice of the city where the parcel will arrive depends on which flight was best to send it from China, as well as on the degree of congestion at the MMPO.

Sometimes it seems more logical to send a parcel to Moscow for a Moscow recipient, but it is sent to Bryansk, and then transported by land to the destination city. And, perhaps, the order will reach the recipient faster, due to the periodically low throughput of the Moscow center.

Transferred to customs

After registration with the MMPO, parcels are transferred for processing to the Federal Customs Service. They then go through customs transit, which means they are packaged by type and transferred to a specific location. All shipments pass through an X-ray machine, where an operator views their contents. By the way, dogs also work at customs - they sniff each parcel for drugs or spice.

If at least some suspicion arises, the parcels are opened by the operator in the presence of the responsible person - a customs officer. Reasons for opening:

• availability (although it is not clear how an X-ray can be used to determine that the parcel contains counterfeit products);
• assumption that goods for commercial use are present (for example, a batch of nail polishes);
• suspicion that prohibited goods are being sent (weapons, drugs, chemicals, plant seeds, etc.).

If the parcel has been opened, an inspection certificate will be attached to it. Two operators work with one customs officer. Customs performs its functions around the clock.

Detained by customs

One of the most unpleasant statuses.

Real people work at customs, not robots, so they carefully look at information about the goods being sent. The low cost of assessing the MPO, if there is a smartphone inside, will immediately lead to suspicions that the seller is trying to deceive customs. The same thing, if there is simply no information about the shipment, such packages are often opened at customs.

Customs officers know how to use the Internet, so they can manually check the real cost of the goods, perhaps using the information on the MPO, in which store it was purchased.

Another very important point: it is checked whether purchases made by the same person have not exceeded the limit set so far at 1000 euros. The weight limit of the goods is also taken into account; it should not exceed 31 kg. If the limits are exceeded, then a customs receipt order is attached to the parcel for payment of 30% of the value of the goods. You can receive a shipment at Russian Post only after paying the customs fee.

All of the above explains why goods periodically get stuck at customs: FCS employees need time to unpack suspicious goods, check the real value and other procedures.

Issued by customs

After inspection by the customs service, the items are sent to Russian Post for further forwarding to the recipient. Where exactly the MPO is located at the moment can be found out from the post office index, which is written next to the next status of the item.

From the moment of transfer to the postal service, you can approximately calculate the time of arrival of the order, taking into account the average delivery time of items across Russia.

Arrived at the sorting center

Traveling across Russia, parcels pass through numerous sorting centers, where optimal main routes are determined. Numerous items are sorted and sealed in large boxes to prevent damage and loss.

The speed of sending MPO across the territory of the Russian Federation is determined by many factors, including such as:

• travel by land or air;
• frequency of flights towards the destination city;
• the degree of load on mail planes (if the load limit is exceeded, the item waits for the next flight);
• other.

There may be more than one sorting center along the route. After the MPO is registered at the regional sorting center, you can safely wait for the parcel for 1-2 days. And you don’t have to wait for a notification in your mailbox. By presenting your documents and tracking number at the post office, you can ask to check whether the shipment has arrived. In any case, there are slight delays on tracking sites, including due to the fact that local postal operators may delay the registration of newly arrived mail at the office.

Submission

Sometimes parcels are sent to the wrong place at sorting centers. Another option is that the AliExpress seller confuses something when writing the recipient’s address. The incorrect index has the strongest effect, but the name of the city, region, and the addressee's last name do not have much influence.

After the MPO arrives at the wrong address, post office operators issue a “Forward” coupon and send the mail to the addressee. This is not terrible, but it greatly lengthens the travel time of items.

Came to the place of delivery

After local post office employees register the MPO, they issue a notice, which the postman will take to the addressee's mailbox. The presence of this notification speeds up the process of receiving the parcel.

If there is no notice (for example, the recipient did not wait for the postman after seeing the status change on the tracking website), then the post office operator will print it again. You need to have documents and tracking code with you.

Parcel delivered

Another option: “Deliver to the addressee.”

The parcel was issued to the recipient at the post office indicated in the status.

You can track your parcels either on or in, which is installed in the browser. Take advantage of a convenient tool that allows you to control the movement of your orders from the moment they are sent from China until they are received.