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Sound is an integral part of the perception of information when working at a computer. Games, programs, movies - everything that runs on a computer has sound. Working with a number of applications without sound is impossible or simply inconvenient. Sound drivers are installed automatically along with the motherboard software. The Windows 10 operating system automatically installs drivers when you first start the computer, but it does not always do it correctly. Sometimes the sound on your computer may disappear for no reason at all, even if it previously worked normally. In most cases, you can solve a sound problem yourself, and below are ways to do it.

Checking the audio device

Before you begin software setup of your computer, you need to make sure that the lack of sound is not due to a malfunction of the speakers or headphones. Connect another audio playback device to the computer and make sure that it also does not work, or, conversely, try connecting headphones or speakers to a smartphone, tablet or other computer to check their serviceability.

Often the sound disappears for no reason precisely because of a malfunction of the sound playback device. For example, the wire through which the signal is transmitted may fray or break, or the elements on the speaker board may fail due to overvoltage.

If, as a result of the check, it was determined that the sound does not work precisely because of the computer, you can proceed to the next steps of the instructions.

Sound failure due to driver issues

As mentioned above, drivers for setting up sound on a computer are installed along with the motherboard drivers. Even if a sound icon is displayed on the notification panel, it is far from certain that the drivers were installed correctly. When you first start Windows 10, the operating system automatically selects drivers from its library and installs them for all elements of the computer. If after this there are problems with the drivers, they need to be reinstalled to the versions recommended by the manufacturers.

To reinstall the sound drivers you will need:

• On the computer. Determine the model of the motherboard used in the computer. Next, you need to go to the motherboard manufacturer’s website, find your model and download the latest drivers for Windows 10.
• On a laptop. Find out the laptop model, go to the manufacturer’s website and download the necessary drivers.

Note: If you still have a disk with drivers from your motherboard or laptop, you can try installing the software from it. But it is important to understand that during the time that has passed since the purchase of the device, the drivers may have been updated more than once, and the most current version is available on the manufacturer’s website.

Problems with sounds due to incorrect settings

When reinstalling drivers does not help solve the problem with sound playback on Windows 10, you need to make sure that the settings are correct. To check the audio output settings from your computer, you will need to do the following:

After completing all the settings, restart your computer, after which the sound problems should disappear.

Sound card disabled in BIOS

In the BIOS it is possible to disable the sound card built into the motherboard. This may be necessary, for example, if you are using a professional external sound card. When connecting speakers to a computer as standard, the sound card must be activated in the BIOS.

Many users who upgraded to Windows 10 or after a clean installation of the OS encountered a variety of problems with the sound in the system - some simply lost sound on their laptop or computer, others - the sound through the headphone output on the front panel of the PC stopped working. Another common situation is that the sound itself becomes quieter over time.

This step-by-step instruction describes possible ways to fix the most common problems when audio playback does not work correctly or the sound simply disappears in Windows 10 after updating or installing, or simply during operation for no apparent reason. See also: , .

The most common variant of the problem is that the sound on the computer or laptop simply disappears. In this case, as a rule (let's look at this option first), the speaker icon on the taskbar is fine, the Windows 10 Device Manager for the sound card says “The device is working normally,” and the driver does not need to be updated.

True, at the same time, usually (but not always) in this case the sound card in the device manager is called “Device with High Definition Audio support” (and this is a sure sign that there are no drivers installed for it). This usually happens for Conexant SmartAudio HD, Realtek, VIA HD Audio sound chips, Sony and Asus laptops.

Installing sound drivers in Windows 10

What to do in this situation to fix the problem? The method that almost always works consists of the following simple steps:

1. Enter in a search engine Your_laptop_model support, or Your_motherboard_model support. If you encounter problems discussed in this manual, I do not recommend starting to search for drivers, for example, on the Realtek website; first of all, look at the website of the manufacturer, not of the chip, but of the entire device.
2. In the support section, find audio drivers to download. If they are for Windows 7 or 8, and not for Windows 10, this is normal. The main thing is that the bit depth does not differ (x64 or x86 must correspond to the bit capacity of the system currently installed, see)
3. Install these drivers.

It would seem simple, but many write that they have already done this, but nothing happens or changes. Typically, this happens because even though the driver installer walks you through all the steps, the driver is not actually installed on the device (easy to check by looking at the driver properties in Device Manager). Moreover, installers from some manufacturers do not report the error.

There are the following ways to solve this problem:

Even if you couldn’t find official drivers, still try the option of removing the sound card in Device Manager and then updating the hardware configuration (point 2 above).

Sound or microphone stopped working on Asus laptop (may work for others)

I would like to separately note the solution for Asus laptops with a Via Audio sound chip; it is on them that problems most often arise with playback, as well as connecting a microphone in Windows 10. Solution:

1. Go to Device Manager (right-click on Start), open “Audio inputs and outputs”
2. By right-clicking on each item in the section, delete it; if there is a suggestion to delete the driver, do that too.
3. Go to the “Sound, game and video devices” section, remove them in the same way (except for HDMI devices).
4. Download the Via Audio driver from Asus from the official website for your model, for Windows 8.1 or 7.
5. Run the driver installer in compatibility mode for Windows 8.1 or 7, preferably as Administrator.

I will note why I am pointing to an older version of the driver: it has been noted that in most cases VIA 6.0.11.200 turns out to be workable, and not newer drivers.

Playback devices and their additional parameters

Some novice users forget to check the audio playback device settings in Windows 10, which is better to do. How exactly:

After completing the specified settings, check if the sound is working.

The sound becomes quiet, wheezing, or the volume automatically decreases

If, despite the fact that the sound is played, there are some problems with it: it wheezes, is too quiet (and the volume can change itself), try the following solutions to the problem.

Apply the settings you made and check if the problem is resolved. If not, there is another option: try using the device manager to select your sound card - properties - update the driver and install not the “native” sound card driver (show a list of installed drivers), but one of the compatible ones that Windows 10 itself can offer. In this situation, it sometimes happens that the problem does not appear on “non-native” drivers.

Additionally: check if the Windows Audio service is enabled (press Win+R, type services.msc and search for the service, make sure the service is running and its startup type is set to Automatic.

Finally

If none of the above helped, I also recommend trying to use some popular driver-pack, and first check whether the devices themselves are working - headphones, speakers, microphone: it also happens that the problem with sound is not in Windows 10, but in themselves.

Sound problems on computers running Windows 10 may be similar to other versions of the operating system. But the disappearance of the “tens” sound quite often happens after upgrading to it from previous versions of Windows - 7 or 8.

If after installation or update the sound does not work on Windows 10, then it is recommended to try to restore it in the following sequence:

• built-in automatic tool;
• checking the functionality and contacts of playback devices;
• checking that the audio service starts correctly;
• correct installation of drivers;
• correct setup of playback devices.

The first 3 points require a minimum of time. First, you should try to restore the sound automatically using a built-in recovery tool specifically designed for this purpose. To do this, right-click on the speaker icon on the taskbar and click on the line “Detect sound problems.”

If there are no changes, you should rule out possible causes for the lack of sound one by one. And you need to start by carefully checking the reliability of connecting the speakers or headphones to the corresponding jack on the computer. You need to make sure that your playback devices are working by connecting them to other sound sources (another computer, smartphone, player).

The next step is to ensure that the Windows Audio service is functioning properly. To do this, select “Administration” and “Services” in the control panel. The Windows Audio service startup type should only be “Automatic”.

Driver problems

Quite often, especially in laptops, the sound disappears after the usual automatic update of sound card drivers. The best driver, according to the system, in fact does not turn out to be such. In such cases, you should prevent the system from automatically loading drivers. To do this, select “Devices and Printers” in the control panel and right-click on the computer icon. In the list that appears, select “Device installation settings”.

Then disable automatic downloading in a new window.

Manual installation of drivers is discussed below.

If the sound disappears on a computer or laptop with Windows 10, you need to right-click on “Start” and go to “Device Manager”, where you select the appropriate sound card. Reassuring messages about the normal operation of the device and the driver not needing to be updated should not be trusted if there is no sound. The inscription “Device supporting High Definition Audio” instead of the name of a specific sound card is much more informative. Such an inscription, as a rule, indicates that the optimal drivers for the board are not installed.

In this case, you should first try to reinstall the drivers from the motherboard disk that came with the computer when you purchased it. If they are missing or outdated, you need to find out the model of your motherboard. To do this, you can look at the documentation or the board itself. Then you need to visit the website of the manufacturer of the motherboard (not the sound board), download the latest sound drivers and install them. If they are not yet available for Windows 10, then drivers for the “seven” or “eight” are also suitable. But the driver bit size (64 or 32 bits) must match the system one.

If the motherboard model cannot be determined, then you need to use the special Driver Pack Solution program. It will automatically download the necessary drivers.

The described sequence of actions does not always solve the problem with the lack of sound. In this case, the “Device Driver Installation Wizard” must be launched in compatibility mode with the previous version of Windows. To do this, you need to right-click on the shortcut or executable file of the installer program, select “Properties” and the “Compatibility” tab.

If the sound still stubbornly does not play, then a global reinstallation of the audio path can help. To do this, in the “Device Manager”, first remove the sound card and all devices under “Audio inputs and audio outputs”.

Then run the installer again. If the driver does not install this way, then select “Action” in the manager, and then “Update hardware configuration”.

Checking playback device settings

Sometimes audio problems are caused by incorrect audio device settings. For example, if there is no sound in your headphones, you should check your default playback device and make sure it is not disabled. To do this, right-click on the speaker icon on the taskbar and select “Playback devices”.

In addition to the lack of sound, its defects are possible. For example, the sound stutters or wheezes. Sometimes sound effects interfere with normal sound reproduction. To exclude them, you need to right-click on the speakers, select “Properties”, go to “Additional features” and check the appropriate box.

If the sound on your laptop or computer is too quiet, you will need to check the volume settings. To do this, right-click on the icon of the audio device being tested, select “Playback devices” and go to the “Communication” tab. In the window that appears, if necessary, select “No action required.” This will increase the sound on the laptop while simultaneously using it to talk on the phone.

Microsoft's newest operating system, Windows 10, has brought its share of bugs, installation problems, and post-update errors, including the rather annoying "Windows 10 has no sound."

Bidness ETC users have discovered a way to fix this problem, which is caused by a bug in the sound settings of Windows 10. It has been confirmed that there is still no sound even after installing the necessary audio drivers from the sound card manufacturer.

How to fix "No sound" error on Windows 10

Step 1. Right-click on the sound icon on the taskbar (bottom right corner of the screen) and select Playback Devices from the context menu.

Step 2. Select your active device. By default these should be columns. Double-click on the device line - the properties menu will open.

Step 3. Go to Advanced settings and change the bitrate to the following values, depending on the speaker configuration: 24bit/44100 Hz or 24bit/192000Hz.

If this does not solve the problem, you can try another method to restore the sound.

Step 1. Go to the Start menu, select Device Manager and launch it.

Step 2. Enter Sound and Audio Devices.

Step 3. Right-click on the current audio driver and select Uninstall.

Step 4. Finally, click on Search for devices and the updated driver will be installed automatically.

That's all. Your speakers should now play sound without problems. If there is still no sound, then try installing the latest sound card drivers for Windows 10 from the manufacturer's website.

Found a typo? Select the text and press Ctrl + Enter

Recently, users have been complaining that they have lost sound on Windows 10. And there is no way to restore it. Unfortunately, this phenomenon occurs in many people. And from users who bought an installation disk with a licensed system, and from those who used automatic updates. But why does this happen? For what reasons on Windows 10? How to deal with this situation? Now we will try to find out more about this with you.

Lost settings

The first and, perhaps, the stupidest scenario is the lack of settings in the operating system. That is, you simply did not turn on the sound by default. Such situations occur often. After all, during a system update, it sometimes disconnects from work on its own. And in this case, you can decide that there is no sound on Windows 10.

How to fix the situation? Just click on the mixer icon in the system tray and set the desired sound settings. Now you can enjoy the result. But take your time, the reason is not always that the settings were lost during the update. More often than not, the problems can be really serious.

No drivers

After updating Windows 10, there is no sound in the system? Why did this happen? Think carefully about whether you have installed drivers on your computer. After all, after updating or reinstalling the system, this is a mandatory process. Without drivers, no computer equipment will function.

This also applies to If you have lost sound on your computer (Windows 10), it's time to start installing drivers. Make sure they match your operating system. Once the job is completed, you can restart your computer and check what happened. Very often this technique helps correct the situation. But not in all cases. After all, Windows 10 is complete. And sometimes the usual installation of drivers is not enough.

Content Update

It is likely that your hardware software is out of date. This is not the most common, but very interesting phenomenon in which sound refuses to work in Windows 10. This is especially true for those who prefer automatic updating of the operating system.

Fortunately, the situation can be corrected extremely easily and simply. Lost sound on Windows 10? Download the latest version of drivers from the official website of your sound card manufacturer and install it. Reinstalling the content and updating it can sometimes help. Don't forget to adjust the sound on the system afterwards. You can check if there is a result. No? We continue to think about why the sound disappears on Windows 10.

Driver incompatibility

It's no longer a secret that the Windows 10 operating system is a collection of various failures and problems. In addition, it is full of incompatibilities. And if you are wondering why the sound disappeared after updating Windows 10, you can assume that the driver for your sound card is simply not suitable for the operating system.

Unfortunately, this is a very common occurrence. Driver incompatibility, to be honest, cannot be cured in any way. You will either be forced to replace the sound card with a newer one, or work with Windows 10 without sound. In the case of laptops, it’s easier to abandon this operating system and install something older and time-tested. In principle, some users advise reinstalling drivers on the computer several times. Occasionally, a system crash occurs, which, even if incompatible, allows the sound card to work. There is no need to hope for this. The likelihood of this happening is extremely low.

Hardware problem

Do you suddenly have (Windows 10 is the operating system installed on it)? The following assumption applies to users who connect additional equipment to the computer. The thing is that the speakers and headphones that you connected to your device may not be compatible with Windows 10.

This is another popular phenomenon that haunts users. As with driver incompatibility, there are several suggestions for solving the problem. Firstly, you can accept everything that is happening and work in the operating system without sound. Not the best, but the simplest option. Secondly, each user can reinstall the operating system to one compatible with his equipment. This is a more interesting approach. But if you want to work with Windows 10, it is not suitable.

Ultimately, you can replace your speakers and headphones with equipment that is compatible with the operating system. Perhaps, if you want to work with Windows 10, then this option is best suited. Users are unhappy with such "antics", but there is not much choice.

System failure

Wondering why the sound disappeared after updating Windows 10? For example, if all of the options listed do not suit you, then the reason may lie in a banal system failure. A very common phenomenon that occurs on all new operating systems.

How to deal with such a phenomenon? To be honest, there are no special solutions here. All that remains is to restart the computer and reboot it in the hope that the problem will go away on its own. In principle, this is exactly what they do sometimes. After all, a system failure is in principle incurable.

Some users just sit and wait for Microsoft to create some kind of update that fixes problems with sound and other system glitches. This is also a good option, but in this case you will have to get used to working with a computer without a functioning sound card. Not very comfortable. And it is not known exactly when the so-called fix will be released. And in general, will he appear?

Installation

If there is no sound on Windows 10, the reason for this may be a “crooked” installation of the operating system. What kind of phenomenon is this? Simply incorrect installation of this or that content. In this case, you are guaranteed numerous failures and malfunctions.

The situation can be corrected. The first trick is to abandon the Windows 10 operating system altogether. And, accordingly, the installation of a new “axis”. Most users choose this option.

The second trick is to reinstall the Windows 10 operating system. By the way, this technique is not in great demand. After all, there are no guarantees that after the next update all problems with your computer will be solved. Still, you can try. Often you have to reinstall the operating system 2-3 times until the sound returns.

Is it worth it?

Now we know all the reasons for a sound card failure that Windows 10 users have encountered. As you can see, there are quite a lot of them. And not all reasons are eliminated quickly and easily. Therefore, some people have a completely logical question: “Is it worth getting involved with Windows 10 at all?”

To be honest, it's difficult to answer. It all depends on the desire of the user. In most cases, it is recommended to postpone upgrading your system for now until better times. At least for a few months. There's no need to rush. Otherwise, this will not be the only disappointment that awaits the user. It’s better to wait until Microsoft improves Windows 10 and fixes many system errors and problems.

By the way, another reason why your sound may not work is a pirated copy of the operating system. Nowadays, such a situation is rare. After all, even “pirates” do not risk messing with unfinished Windows 10.