China Post (China Post). Tracking parcels from China by number

In order to order goods from China, there are many logistics service providers. You can choose any one that suits your time frame. Tracking China-post-air by number will help the sender or recipient not to lose the package in transit, which often happens when ordering from foreign sites. The service follows modern trends in order to effectively develop and compete in the domestic and global markets. China-post-air is committed to providing best service tracking for all types of international orders. By receiving logistics information accurately and on time, you will enjoy high quality services provided. Today the company cooperates with leading wholesale and retail online stores.

The company is committed to providing customers with the best service to check China-post-air parcel tracking number. This feature is available for all types of orders from abroad. The company is successfully developing in modern world development of technology, transport, information and ideas. Customer requirements will always be met with the highest quality thanks to the carrier's leading position in the express delivery segment. China-post-air tracking is available on the official website of the state postal service. If you don’t know the language, you can use Russian-language services.

High level of service

The company cooperates with such large trading platforms as AliExpress, eBay and TaoBao. Checking the tracking of China-post-air mail items by ID is not difficult - all you need is a track code. With this tracking number, you can track the location of your parcel at any time - from the moment you place your order until it is sent to Russia. The postal identifier consists of numbers and Latin letters, being the code of your parcel. Now you can track your parcel throughout its entire journey, from dispatch to receipt. The service only requires the identification track number of the completed parcel. Try these simple steps yourself and you will see how easy it is.

If you often use the services of logistics companies or shop online, it is recommended to create an account. The mail ID can be verified at any stage. After placing an order, tracking China-post-air mail items using the track number will save time spent waiting. This is very convenient - you no longer need to adjust to the mail schedule and take time off from work to get there on time.

Always near

With new services, you will be able to independently control the delivery process and find out the location of your parcel in no time. China-post-air tracking number mail id can be performed by any user. In case of disagreement, you can always contact support. No more worries about the long absence of a parcel - now everything is in your hands. Track the location of your cargo anytime, anywhere - no more restrictions.

There are dozens, even hundreds of ways to deliver goods from China. In this article, I decided to collect all the popular delivery methods from Aliexpress. If you know about any other methods that are not described in the article, then please tell me about them in the comments. I hope the article will help you if you have a choice when delivering goods.

By the way, to save money when purchasing any goods on Ali (and absolutely any goods in general), use cashback services Letyshops or My Sidex. You can return up to 5% of the purchase amount and this is quite good. This way you can often reduce the cost of delivery.

Delivery by China Post

This is one of the most popular delivery methods with Aliexpress, which is offered by default in most cases. If you choose the method Aliexpress delivery Standard Shipping, then with a high probability the parcel will be sent by China Post, although there are other options. In general, I’ll tell you about Aliexpress Standard Shipping a little lower.

So, China Post shipments can be divided into 3 types:


Parcels from China Post you can track by Russian Post. Naturally, this does not apply to small packages; I have already written about this.

Delivery by mail to other Asian countries

Of the most popular countries, I will note the following:

Delivery by post in European countries

This type of delivery is more suitable for residents of the European part of Russia, because the parcel first goes from China to Europe, and from there to Russia.

  • SwissPost is the Swiss post office, quite reliable and fast. Delivery 2-4 weeks.
  • Sweden Post is about the same.
  • I wrote about these 2 emails because many people are talking about them. But my parcels arrived by postal services of other countries.

  • Finnish Post (Finland Post) - I have positive impressions about it so far, all my parcels arrived intact, delivery time is 3-5 weeks. I looked, about a third of my orders go through them, so I already remember their tracking numbers very well - they end in FI.
  • Netherlands Post (PostNL) - when ordering one product I was not satisfied free way delivery, so I chose PostNL. They say this is one of the fastest and most reliable services. And in general, all European mail, I’m sure, works well. This delivery cost me 65 rubles, quite a bit.
  • That, in principle, is all the European companies that I came across.

    Russian Air Company

    Another delivery method that often comes across on Aliexpress is Russian Air. What is this? And this is a Russian-Chinese company. The parcel is sent, it is checked by Russian employees of the company (this is a plus), and then it can go either by plane, by train, or by other land transport, so the word Air in the company name does not guarantee delivery by air.

    pros this method delivery:

    • Our Russian people work in China and check the parcel.
    • Cheap
    • They say that almost all parcels arrive safe and sound

    Minuses:

    Quite long delivery. Usually 30-60 days.

    Track numbers start with RM and end with CN. At least that's how it was for me.

    Delivery by courier companies


    CDEK is a well-known logistics company in Russia; I recently had 1 parcel delivered through them. They called and told me to go to the local bus station at a certain time, on the right day I went up, there was a guy handing out packages, and that’s where I received mine. Delivery is more or less normal - 3-5 weeks.

    Such parcels need to be tracked only on the CDEK website; the number cannot be tracked anywhere else.
    There may also be a problem with the fact that if you live in small town, then there may not be CDEK pick-up points there, then you will have to negotiate with them how it would be best for you to pick up the parcel...


    EMS - seems to be translated as Express Mail Service, that is, expedited delivery. In most cases, this is a fairly expensive option (delivery starts from 1000 rubles), so choose it for expensive items that you want to receive quickly. By choosing EMS you get:

    • Still, nothing, but reliability and quality of delivery
    • Speed ​​- from 7 days to 20 days. Fast enough.
    • Tracking all the way.
    • If the weight of your cargo does not exceed the established limits, there will be no problems with customs.

    The parcel is first sent across China by Chinese EMS, then it is accepted by Russian EMS and delivered to the final address.


    DHL is a German logistics company that is famous for incredibly fast delivery around the world. The services are very expensive. Delivery is 2-5 days, that is, very quickly. Perhaps like this ordinary buyers as we will never have to use DHL services.

    This delivery method is more suitable for those who have some kind of business. I heard that there are various kinds problems with customs clearance, so read the reviews and experiences of other people who have used DHL. I'm not one of those people.

    FedEx is an American courier company whose services are also quite expensive. On average it is more expensive than EMS, but cheaper than DHL.

    ePacket - recently one parcel was sent to me this way. In my opinion, this delivery method is paid, but inexpensive (I paid something like 80 rubles). In general, this is a combined shipping method. In China, the parcel is sent by express service EMS (that is, it goes quickly), and in Russia by regular state mail. Compared to China Post, this delivery method is on average 5-7 days faster. The track number starts with LM, maybe there are other symbols, I don’t know yet.

    SF eParcel is a very large logistics company, delivery time is 30-45 days. You can read about it on the Internet, I can’t say anything yet. Tracking takes place on the company's official website, the track number consists of numbers.

    What is Seller's delivery method? Shipping Method?

    This is simply at the discretion of the seller. That is, the seller himself will decide how best to send the goods to you.

    What is Aliexpress Standard Shipping?

    Not long ago, Aliexpress launched a new service that allowed Aliexpress itself as a brand to participate in the delivery of goods to customers. It all looks like this:

    • You purchase a product by specifying the delivery method Aliexpress Standard Shipping.
    • The seller, instead of mail or courier service, carries the goods directly to one of the Aliexpress points, which are located throughout China.
    • And from this point, Aliexpress representatives decide how to deliver the parcel to you. They usually choose China Post, although there may be other options.

    That is, if Seller`s Shipping Method is delivery at the discretion of the seller, then Aliexpress Standard Shipping is at the discretion of Aliexpress itself. Plus in in this case the fact is that the sender will not be some small seller, but the largest trading platform, which gives you certain advantages; if you have to open a dispute, it will immediately become aggravated.

    They also have an Aliexpress Premium Shipping option, which usually costs a fee. The goods will be sent in a faster and more reliable way.

    Bottom line

    As you can see, there are a lot of delivery methods. I’m sure I didn’t list many of them, I just pointed out those that I myself have come across at the moment. If you have anything to add to this information, I will be glad to see your comments. Well, reviews and impressions about different types delivery, especially write here, it will be useful to everyone.

    Well, what is also very useful for all buyers on Ali is the ability to use cashback. If you don’t know anything about this yet, in this article I tried to explain everything in as much detail as possible.

    Attention!
    To track, enter the security code (captcha).

    #

    Track!

    In this section, you will learn how to quickly and accurately track by number a parcel or postal item delivered by the state postal operator of the People's Republic of China, China Post.

    China Post provides services for the delivery of parcels and postal items in China and abroad. China Post has more than 82,000 post offices and 230 sorting facilities throughout China, and employs more than one million employees. China Post is part of the Universal Postal Union.

    Using this service, in a matter of minutes you can track the exact location of your parcel or postal item sent by the PRC postal operator China Post at the current time.

    How to track by number?

    Track the transportation and delivery of the parcel by the postal operator China Post is quite simple: to do this you need to enter the barcode identifier (track number) in the “# Tracking Number” box. It contains 13 characters, including letters and numbers. You can find this identifier or track number of the postal item on the invoice or receipt; it is located under the barcode. When introducing, pay attention to the fact that capital letters must be used. After entering it, click on the “Track” button or the “Enter” key.

    What are the tracking numbers?

    When registering a China Post shipment, all parcels and packages are assigned a unique number. These track numbers are assigned in accordance with the S10 standard of the Universal Postal Union and contain 13 characters. The first two are letters of the Latin alphabet, followed by 9 digits, after which track number is completed by two letters of the Latin alphabet, indicating the code of the sending country. For China these are the letters CH.

    Track numbers begin with the Latin letters R, C, or E. The first Latin letter means the marking of the shipment. The Latin letter R marks small packages that are subject to registration. The Latin letter C marks the departure of parcels. EMS shipments are marked with the Latin letter E.

    Examples of PRC track numbers:

      RA123456785CN - for small packages;

      CD123456785CN - for parcels;

      EE123456785CN - for sending by EMS.

    Types of international shipments

    All international postal items of China Post are divided into 2 types:

    Parcels (shipment weight more than 2 kg);

    Small packages (shipment weight up to 2 kg).

    They can also be registered, that is, with the ability to be tracked by a track number, and unregistered, respectively, without the possibility of tracking. Parcels and EMS China Post are registered items, and small packages can be registered or unregistered.

    Tracking statuses

    When tracking by number of a parcel delivered by China Post, there may be the following statuses:

      Collection, 收寄局收寄 (Acceptance) - This status means that the mail item is being accepted by China Post.

      Opening - This means that the parcel or package has arrived at the transit point. There can be several of these statuses, since there can be many transit points.

      Dispatching, 出口总包互封封发 - This status means that the shipment is being processed and prepared for export.

      Departure from outward office of exchange, 出口总包直封封发 (Total export package/Export) - This status means that the parcel has passed customs clearance and was sent for export.

      已收到, PVG (has been received) - This status means that the parcel has been received by Pudong Airport (Shanghai) for further dispatch.

      启运, PVG - This status means that the shipment process is in progress at Pudong Airport.

      已收到, PVG, RU - This status means that the parcel is being loaded at Pudong Airport (Shanghai) on board an aircraft flying to the recipient’s country. The recipient country will be indicated by the last two Latin letters. For example, RU is Russian Federation. Ukraine - UA, Belarus - BY. When delivered in transit through third countries, the statuses will be displayed in the same way, but the code of the airport where this status was assigned will change. For example: NULL, 启运, FRA, RU.

    Delivery terms

    According to statistics, the minimum delivery time for a regular shipment from China to Russia, Ukraine, and Belarus today is about 55-60 days. The average delivery time is within 3 months. The reason for such a long delivery time lies in the heavy workload of China Post, as well as delays at customs in receiving countries.

    More short time Deliveries are available from EMS China Post. With this postal item you can receive your parcel or package within a month.

    Why can't I track my parcel?

    How to track by number if your tracking request is unsuccessful? The China Post postal service works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and are most often caused by two reasons:

    • The track number was entered incorrectly in the “# Tracking Number” box. Carefully check that it is inserted correctly.
    • The parcel has not yet been registered in the China Post database. According to the rules of this postal service, a parcel can be registered in the database within several days after it is sent. Try again to track the parcel using the tracking number the next day.

    How to track the movement of a parcel from abroad?

    To track the movements of international postal items (IPO), a postal monitoring system has been developed, the main tool of which is a unique tracking number. This number consists of digital and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners and, when the IPO passes through such a terminal, the tracking number data is read and sent to the servers of the international postal monitoring system.

    Thanks to this system, it is very easy to find out the location of the MPO. This can be done on the websites of government postal services or private logistics companies. In addition, there are convenient tracking services - trackers that combine tracking systems of many countries and private carriers.

    What is a tracking number?

    Tracking number is a number for tracking the movement of your cargo, provided by postal services. The tracking number is standardized by the Universal Postal Union and has a strict structure.

    The standard international tracking number is XX123456789XX:

    • the first letters indicate the type of shipment, for example, CA-CZ – parcel with tracking, EA-EZ – express parcel sent by one of the international express delivery services, for example EMS, RA-RZ – small registered package with tracking, LA-LZ – small package without tracking
    • Next comes a unique eight-digit code, and the ninth digit is a verification value calculated using a special algorithm,
    • the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.

    Official and full information available here (PDF document, English).

    To check if your tracking number is up to standard, use the form provided on the UPU website (Excel spreadsheet).

    The seller provided a tracking number, but there is no movement of the parcel.

    • Information in the mail monitoring system may be delayed. The normal situation is a delay of 3-5 days.
    • The seller provided a pre-reserved number, but the package has not actually been shipped yet. Wait 3-5 days and clarify the situation with the seller.

    I just paid for the order, and the seller already gave me a tracking number. All this is suspicious.

    There is nothing suspicious about this, because abroad there has long been a system for reserving postal items that are purchased in advance. The seller only needs to enter the addressee’s details and print out the finished form with a tracking number.

    What information can I get from my tracking number?

    Using the tracking number you can get the following information:

    • method of sending MPO;
    • where (export) and where (import) MPO is moving;
    • find out the stages of movement of international goods - export, intermediate delivery points, import, customs clearance, delivery to the addressee within the territory of the recipient’s country;
    • mass of MPO (not always provided);
    • Full name and exact address of the recipient (usually this information is available on official trackers of postal and courier services).

    Judging by the track number, the parcel is heading to another country.

    • The seller mistakenly provided the track number of another parcel or confused the numbers. Ask for clarification on this point.
    • There was a failure in the mail monitoring system. The parcel will still be delivered to its zip code and address.
    • The seller deliberately provided a different track number; the parcel might not have been sent at all, hoping for the lack of experience or inattention of the client. Chinese sellers often sin with this.

    The IPO tracking number has a non-standard appearance. Why?

    The standard tracking number of the form XX123456789XX is specific only to national postal operators that are members of the Universal Postal Union (UPU). There are several common reasons for receiving a non-standard tracking number:

    • The parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Typically, this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
    • The package was sent from China via local carriers.
    • The seller made a mistake when writing the tracking number. Here you need to check with the seller that the number provided is correct;
    • the seller knowingly provided a false tracking number in order to deceive the customer. This is typical for Chinese sellers on Aliexpress. In this situation, only a dispute will help.

    My order was sent through a national postal operator, but they did not provide me with an international tracking number. Why?

    Not all postal items automatically receive an international tracking number. The fact is that all MPOs are divided into “small packages” and “parcels”. A standard small package (parcel) is considered to be a shipment weighing less than 2 kg and is not assigned a tracking number. In some cases, it is possible to register such an IGO for an additional fee and receive a tracking number. MPOs weighing more than 2 kg fall into the category of parcels and are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into regular and priority (registered). The latter have an international tracking number.

    Who should provide me with the tracking number?

    In the case of purchases in foreign online stores and auctions, the tracking number is provided by the seller after payment for the order.

    What determines the speed of MPO delivery?

    There are a lot of conditions and factors here. The main ones include:

    • choice of delivery method - regular or priority (express) mail;
    • choice of delivery operator - state postal service or private express carrier. The delivery speed of private courier services can be 3-5 times faster than using regular postal services;
    • features of the work of postal operators in a particular country. For example, USPS mail is much faster than Russian Post;
    • distance between sender and recipient;
    • depending on the time of year, weather conditions, disasters. For example, during the Christmas sales and pre-New Year rush, the flow of parcels increases sharply and postal operators do not have time to process all parcels on time. This leads to delays.

    When exactly will I receive my parcel?

    There is no exact answer to this question. In this case, it is much more accurate to use the concept of expected delivery time. The website of each national postal operator contains information about the average delivery time by one method or another to a specific country. Stores also provide this information when choosing a delivery method.

    The situation is clearer with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out the same day or within the next 3 days (if there are no problems at customs).

    Delivery times for standard MPOs to Russia from the USA and European countries vary within the following time limits:

    • EMS shipments - 7–14 days.
    • Registered parcels and parcels - 14–30 days (depending on the distance from key centers of international postal exchange).
    • Simple packages and parcels - 18–40 days.
    • The average delivery time for parcels and packages from China and Southeast Asian countries is about 21–40 days.

    I was sent a parcel weighing 1 kg (for example), but according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is this connected with?

    This is a very common situation when, after exporting to Russia, the parcel “loses weight” down to 0 grams. It’s just that some sorters are too lazy to weigh each MPO and enter this data into the tracking system.

    The second option is sadder. If at any stage of delivery or customs clearance The parcel has suddenly lost weight, this may indicate theft of the attachment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have a corresponding certificate.

    The DHL Express, UPS, Fedex parcel was detained at Russian customs (sent to the store). For what reason?

    The most common reason is exceeding the investment value limit for courier MPOs, which for Russians is 200 euros. You can read more about the features of courier services in our articles:

    Also some courier services arrange delivery only to big cities Russian Federation and, if you are a resident small town in the periphery and are not able to come to the company’s office, the parcel will be sent back.

    My package ended up in another country. What should I do?

    There are two possible reasons for this:

    • The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
    • The seller mixed up the tracking numbers or entered the delivery address incorrectly. This happens extremely rarely and the problem should be resolved directly with the seller.

    The package was sent from the USA via USPS. What is this and where can I track such parcels?

    Parcels sent by USPS can be tracked on the official USPS website or on our tracker.

    Most Common USPS Statuses

    Electronic Shipping Info Received - information about the postal item was received in electronic form.

    Shipment Accepted - accepted from the sender.

    Arrived at Sort Facility - arrived at the sorting center.

    Processed at USPS Origin Sort Facility - mailing passed sorting at the postal collection point.

    Dispatched to Sort Facility - left the sorting center.

    Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because The delivery location was closed. A receipt was left for the recipient.

    Processed Through Sort Facility - The mail item has left the postal sorting facility in the direction of delivery (export to the destination country).

    Customs Clearance - transferred to customs.

    Customs Clearance delay (Held in Customs) - the parcel is detained at customs.

    Customs clearance processing complete - customs clearance is completed.

    Delivered - delivered.

    How do I know when my USPS mail has left the USA?

    Most often, IGOs ​​leave the United States when the following statuses are assigned:

    • Processed through USPS Sort Facility, JAMAICA, NY 11430
    • Processed through USPS Sort Facility, LOS ANGELES, CA 90009
    • Processed through USPS Sort Facility, CHICAGO, IL 60666
    • Processed through USPS Sort Facility, MIAMI, FL 33112
    • Processed through USPS Sort Facility, CHICAGO, IL 60688
    • or International Dispatch

    Where can I get information about the work of the German post office Deutsche Post DHL and where can I track parcels from Germany?

    Detailed information about the work of the German state post and how to track IPOs from Germany can be found in our

    Delivery from England via Parcel Force. What is this?

    Parcel Force is a division of the UK's Royal Mail. express delivery cargo. In Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain Royal Mail from ours.

    Shipping method on eBay is International Priority Shipping to Russia. What does it mean?

    In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the USA at the delivery stage. More detailed information is in ours.

    The online store offers direct delivery to Russia (CIS countries) through the company Borderfree (FiftyOne). What kind of company is this and where can I track the progress of my order?

    Borderfree is an American logistics company that provides American stores with delivery services to international customers. The company operates according to a conventional sweat forwarder scheme, that is, it collects orders from stores in its warehouses in the United States and then forwards them to a customer outside the United States. The company charges a commission for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company’s website using your order number and email address.

    Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post

    IN Lately Many sellers on Aliexpress offer a choice of delivery via Swiss and Swedish postal operators. For many, this raises a logical question - what do China and Swiss Post have to do with it?! The point here is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from the Middle Kingdom with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to serious bans on the shipment of Li-Ion batteries by China, Hong Kong and Singapore Post. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.

    You can track it on the Swiss Post website www.swisspost.ch and the Sweden Post website www.posten.se

    My package was lost (the attachments were damaged, completely or partially missing). What should I do?

    If the parcel was lost, you should contact your post office and write an application to search for the parcel.

    In order not to become a victim of unscrupulous customs or postal workers and not to receive a brick instead of an iPhone, you should familiarize yourself with receiving parcels at Russian Post offices

    What does “sent to airline” status mean? How long will it take for the parcel to arrive after receiving the “sent to airline” status?

    “Sent to airline” is the last status that a parcel can receive while in China. Once the package has received the “sent to airline” status, it is no longer under the control of China Post. As a rule, the parcel arrives in the destination country within 2-4 weeks from the date of receipt of the “sent to airline” status. Typically, the “sent to airline” status does not change until the package reaches its destination or is delivered to the recipient.

    Be careful if more than 30 days have passed after receiving the “sent to airline” status and you still have not received the package. Perhaps it got lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.

    What does the “Import Security Scan” status mean?

    If your package has received the “Import Security Scan” status, there are three options:

  • If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance. See the question How to get a refund for a lost package or a package that took a very long time to be delivered.
  • What does the “Import Customs Scan” status mean?

    If your package has received the “Import Customs Scan” status, there are three options:

  • If the package was originally sent from China and the LOCATION column shows a city in China, such as Beijing, Shanghai, etc., it means the package was sent back to China from overseas. Typically, the package is sent back to the supplier and the recipient will receive it later if the supplier pays an additional shipping fee and sends the package again.
  • If the package was originally sent from China and the recipient's country is indicated in the LOCATION column, this means that the package has been delivered to the customs office of the destination country and will be delivered to the recipient after customs clearance.
  • If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance.
  • What does the status “In Customs-Control warehouse” mean? How long will it take?

    The status “In Customs-Control warehouse” means that the parcel is in a customs warehouse awaiting inspection before export or airmail.

    What should I do if the status of my parcel does not change for a long time from the status “Export Security Scan”, “Export Customs Scan”?

    What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?

    If you tracked the parcel by tracking number and the status of the parcel is “China post has not received the parcel” or “Success find: 0 items!” (“Result - 0 parcels”), this means that the seller (supplier) gave you a non-existent (invalid) tracking number, which is not assigned to any sent parcels in the China Post database.

    There may be several reasons:

  • The tracking number is incorrect.
  • Less than 48 hours have passed since the seller sent the goods, China Post has not yet updated the information about the parcels.
  • The seller has not shipped the items for some reason, such as “out of stock,” but plans to ship them later.
  • To understand what we're talking about in the three points above, you need to know how the parcel tracking system works by number:
    China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the parcel cannot be tracked until China Post assigns the tracking number to it. Payment system Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill out payment information. Many marketplaces such as ebay or Aliexpress require the seller to ship the order within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to ship the goods, and using this number it will be possible to track the parcel on the website within 48 hours after the actual date of dispatch.

    What should I do if the status of my parcel is “Success find: 0 items!” or “China Post has not received the parcel”?

    • If you received the tracking number within 48 hours after shipment, you may need to wait two more days until the China Post database is updated.
    • If you received a tracking number more than two days ago, you may need to contact the seller and check with them for the real shipping date and real parcel number. Tell the seller that you want to track the package using the number on the website within 48 hours after shipment, otherwise you will file a claim. Typically, the seller provides a new tracking number, actual shipping date, or planned shipping date, which can be checked later on the website.
    • If the seller again gives you incorrect shipping information or doesn't respond at all, you should file a claim with ebay, Aliexpress or Paypal and ask for a refund. You can also leave negative feedback about the scammer after the refund.

    What does the “Export Security Scan” status mean? How long will it take?

    What does the “Export Customs Scan” status mean? How long will it take?

    “Export Customs Scan” means that the package is ready for customs inspection. Once the customs check is completed, the parcel will be sent by airmail.

    What does the status “Arrival at inward office of exchange” mean?

    “Arrival at inward office of exchange” means that the parcel has been delivered to the customs office of the destination country. Once customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the destination country.

    What does the status “Departure from outward office of exchange” mean? How long will it take?

    “Departure from outward office of exchange” means that the parcel is ready for customs inspection. Once the inspection is completed, the parcel will be sent to airmail.

    What do the statuses “NULL”,”PEK NULL”,”PVG NULL”,”Opening” mean?

    Some users, after searching on other sites, see that the parcel status is “NULL”,”PEK NULL”,”PVG NULL” (“PVG NULL”) or “Opening” ) etc. In fact, these strange statuses are errors resulting from incorrect translation of the China Post database.

    How to file a claim and request a refund for an incorrect parcel number and a parcel that was not received?

    Many recipients whose parcels are delivered by China Post often ask the following questions:

  • The tracker site informs that the parcel was returned to the seller, but he does not confirm receipt of the return and refuses to return the money, how can I get the money back?
  • The tracker shows that the package was returned to the supplier, or displays the status “unsuccessful delivery”. How can I get a refund from China Post?
  • The parcel status has not changed for more than 40 days, I still have not received the parcel, can I contact the seller or China Post about a refund?
  • The answers to these questions are almost the same:
    China Post does not deal directly with the recipient. China Post accepts inquiries and claims only from the supplier who has an original receipt for acceptance of the goods for transportation.
    So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as quickly as possible.

    Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she cannot provide such confirmation, the money will be automatically returned to the buyer.

    How to file such a claim for non-receipt of a parcel?
    On ebay, paypal and aliexpress there is a link to a web page called a "dispute resolution center" or "claims center". You can file a claim for non-receipt of your parcel there. All detailed manuals can be found on the website:

    Is there a period when I can file a claim for non-receipt of a parcel?
    YES. On ebay and paypal you need to file a claim within 45 days of payment. On aliexpress this period is 60 days.

    What if I missed the claim deadline but still want a refund?
    If you missed the deadline for filing a claim, the only thing you can do is contact the seller. Large sellers with big amount positive reviews will most likely offer you an option that suits you in exchange for a positive review. This will increase sales in their store.

    What if I purchase items from a site that does not have a "claims center" and I did not pay through PayPal?
    Unfortunately, in this case it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers at large trading platforms such as ebay, Aliexpress, Amazon, DX, etc., with high level protection of buyers' rights.

    If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin for paying for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.

    If a problem does occur and you paid for the purchase with a payment card, you can contact the bank and use the chargeback procedure. The procedure is described in the article:

    Parcel status from China Airlines, place PEK. What is this?

    The PEK code is assigned by the International Air Transport Association (IATA) to Beijing Capital International Airport. This status means that the parcel has been sent from this airport to the destination country.

    In this article we will look at the delivery method of Via China Post Registered Air Mail to Aliexpress.

    Delivery methods on Aliexpress are varied and there are more of them every time. Click on the “Delivery” button on the product description page and you will be shown all possible ways to receive the product from this seller.

    Via China Post Registered Air Mail is one of the possible ways delivery to Aliexpress. Let's talk about him.

    Via China Post Registered Air Mail – translation

    This is one of the most popular methods of delivering goods to Aliexpress. It can be found at most sellers on the site.

    Often this method is offered when ordering large and expensive goods, when neither the store nor the buyer wants unnecessary problems. The advantage of this method is that each shipment is assigned an international tracking number. Therefore, you will be able to monitor the parcel throughout its entire journey.

    Track China Post Registered Air Mail: how to track a parcel on the official website and where to receive a parcel from free shipping from Aliexpress?

    Tracking a parcel from Aliexpress sent by Track China Post Registered Air Mail is possible in several ways, since the track number is provided internationally. It looks like this:

    RS123456789CN.

    You can track your parcels on the official website of China Post. The biggest disadvantage of the service is that it does not have translation. That is, the site is predominantly Chinese. To translate information on the site, use Google Translator.

    More simple method is tracking the goods in your Aliexpress personal account. Information about the parcel appears 5-7 days after the goods are sent. To track in “My Orders”, select “Tracking Check” next to the desired purchase.

    In addition, you can track your parcel through Global Order Tracking. The service shows information about the location of items sent by different methods.

    You can also track after customs clearance on universal tracking sites:

    China Post Registered Air Mail – time and delivery times from Aliexpress to Russia, Ukraine, Belarus, Kazakhstan

    The Chinese state service delivers parcels and provides the ability to track them from Aliexpress. As a rule, the recipient picks up his goods from the post office within 24-39 days.

    China Post Registered Air Mail delivery service - delivery reviews

    In general, this delivery method with Aliexpress is not bad, since everything arrives intact. The biggest drawback is the long delivery time, which can reach 60 days. And this leads to situations when the time to protect the transaction is already coming to an end and they come to open a dispute to get their money back.

    It often happens that after the money is returned, the package still reaches the buyer and he receives it, although he experiences inconvenience, and the seller loses his money.

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