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Types of delivery of goods from eBay - World postal services. Types of delivery of goods from Ebay

Ebay is one of the most popular online stores in America. Thousands of different things are purchased here every day. Their customers are people from all over the world. However, direct delivery from eBay to Russia available, but at a higher price high price and often leads to unpleasant incidents concerning its integrity, or even sellers on ebay.com refuse to send it to the Russian Federation.

To prevent such troubles, it is better to entrust the order to an experienced intermediary - a website. You can make a purchase on eBay and save money using the consolidation and repackaging service US virtual address, having previously calculated the cost of sending goods from ebay to online calculator.

Where to begin?

1. PERSONAL ADDRESS will be sent to you by e-mail and will also be available to your personal account on the USApostline website after you register. (This address is used in all stores, including eBay)

2. START PURCHASING! In the list of exhibited eBay auction lots, the buyer selects the required product and places an order (Use the Shipping address that you received during registration from USApostline as the address. Billing address, indicate the address to which you issued the payment card)

3. WAREHOUSE IN USA. Once your ebay purchase has arrived you will receive an email, log into your account and place a claim if you would like to ship on the next available flight. (takes 1 minute)

4. ARRIVAL IN RF. After clearing customs, the parcel arrives at a warehouse in Moscow. Company employees determine the cost of shipping from ebay in accordance with the actual weight and issue an invoice in your account. After payment, you can receive your order at the pick-up point or by courier at the agreed time.

See: instructions on how to buy goods on ebay

Usapostline offers the following bonuses to clients:

☜➀☞ transportation based on actual weight from 100g without rounding ( allows you to order accessories for example - watches on Ebay);

☜➀☞ automatic function of creating a declaration instead of the user (free);

☜➀☞ repackaging of shipments for maximum weight reduction (free);

☜➀☞ consolidation of several orders into one parcel from different sellers via ebay (free);

☜➀☞ convenient payment methods: Visa, Master Card, QIWI, Yandex. Money and WebMoney - payment in rubles at the rate of the Central Bank of the Russian Federation with a 0% commission, which makes our service truly unique, unlike competitors;

Additional services

eBay accepts a wide range of payment methods including electronic system paypal. In rare cases, a payment on your card may be declined because the payer is located outside the United States or the card is not supported for international payments. If you have a problem placing an order through ebay, you can use support team who will make the payment on your behalf using your local payment method.

Our goal is high-quality, fast eBay delivery any goods to Russia! That is why our team has been improving its experience for many years, providing clients with ever more attentive and prompt service!

In past years, delivery of goods from eBay was not the most difficult issue for residents of the former USSR. In those days it was legal to register in PayPal Residents of Russia were not allowed to do so; they had to use intermediary companies or pay for goods themselves, constantly waiting for their account to be blocked. After PayPal began to officially work with our fellow citizens and some problems with payment for lots disappeared, and delivery with eBay Along with the honesty of sellers, it has become the main headache of novice eBayers. In a series of articles about delivery from eBay I will try to help you understand all the nuances various types delivery, parcel tracking and many postal operators around the world.

Delivery types from eBay

Before we begin describing the various postal services around the world, I would like to say a few general words about the types of delivery that sellers use to designate the delivery methods they use to send orders. In this regard, sellers are divided into types:

sellers indicating the name of the delivery type in accordance with the actual names of the delivery type;
sellers distorting the name by giving a generic name.

If in the first case you can easily find information on the type of this item on the website of the corresponding postal operator. In the second case, everything becomes a little more complicated; on the other hand, the seller does this on purpose. To make it easier for the buyer to understand what services the seller promises to provide under these general names. I will give the main types of impersonal types of delivery that sellers offer in the description of their lots:

Economy International Mai l or Economy Shipping– as a rule, this is a small package, usually without the possibility of online tracking (sometimes it is possible to purchase additionally). This type of delivery includes USPS First Mail International.

Standard International Mail or Standard Shipping is the same, but perhaps the seller will provide tracking number free of charge if nothing is particularly specified in the description of the lot, but if you ask to send the lot with online tracking, some sellers may ask you to pay extra (especially if it is “ free shipping"As I already said, there is no free shipping).

Expedited Shipping or ExpeditedInternational Mail – usually a more reliable and expensive method, again usually, assumes the presence tracking number and even courier delivery. However, if the seller does not offer a cheaper shipping method, this method may not be what you expect.

If the seller does not indicate a specific name, then be sure to ask him about it and ask him to clarify whether online tracking is expected, if not, how much it will cost, etc. After all, after you pay for the goods, and the seller sends it like “ Expedited Shipping » more expensive may not be very reliable and fast.

Please forgive me for being too wary, but there are too many users looking for their parcels (with or without tracking number). I would hate for my readers to join their ranks.

In previous articles about the delivery of international mail and global postal services, you learned:

By tracking number‘u, various ways tracking and searching on the websites of postal operators;
How to deliver goods purchased on eBay from abroad;
Considered the process of international postal items across the territory of Russia;
Delivery from the USA using is studied in detail, the article contains detailed description proposed delivery methods, costs and other features, as well as some recommendations.

This article provides information on the most popular eBayers postal operators around the world, as well as services for tracking postal items. Let's start of course with USPS - .

US Postal Service a detailed article “ ” is devoted to the features of tracking and methods of delivering postal items to European countries, including the CIS and Baltic countries. The possibilities of various types of delivery are also considered, such as delivery times, possibilities of receiving tracking number, shipment insurance and the amount of insurance premiums.

When ordering goods from Germany, be sure to check the exact name of the delivery type. If you have any questions, please check with the seller. Do not confuse this postal operator Deutsche Post (DHL ) With DHL Express : for residents of the CIS these are two different organizations. Using Deutsche Post , delivery within the addressee's country will be carried out by the state postal service to the post office. If you use the services DHL Express then the delivery of your shipments will be carried out by this courier organization, which has its own characteristics when passing customs control MPO. I talked more about this process in the article ““

Canada Post – Posts Canada
Canada Post
Official website, English version and tracking of postal items from Canada Features of international delivery of items (after loading the page, select the RUSSIAN FEDERATION link or select the name of your country, having previously selected the first letter) Basic methods of sending parcels, small packages and parcels (read the notes carefully)

Canada Post characterized by higher postal rates and slower passage of items compared to USPS , Most types of shipments do not offer online tracking. And express delivery services CanadaPost Xpress International for a number of countries, including Russia and Belarus, are provided only for senders – legal entities, and he must have an agreement with Canada Post about the provision of this service.

China Post is not the fastest postal service in the world, but it can be said that China Post features stable delivery times. The delivery time for a regular small package, regardless of whether it is tracked or not, is approximately 25-30 days. Perhaps this is due to the fact that the number of postal items that come from this country is simply off the charts, and large flows give rise to stability... maybe. I personally believe that a package can more easily get lost on our territory than on the Chinese side.

Australia Post
Government Australia Post

Ebay.com is a paradise for shopaholics and anyone looking for interesting and unusual gifts. The only thing that stops many from ordering on the most famous online platform is delivery. After all, existing in the realities of Russian Post, each of us has long been accustomed to the fact that we can wait for goods for a month or a year. Therefore, in today’s article we will try to figure out what types of delivery exist and what you need to know about each of them.

Of course, absolutely every person loves free services. Unfortunately, cheap often means low quality. And if it concerns the delivery of really expensive goods, then it is also dangerous. After all, there are often cases of lost parcels, terrible condition, and even, sometimes, theft of contents. And, alas, all services are guilty of this, regardless of their status.

Therefore, let's look at the possible options for your order.

Free shipping— The most popular method of transporting orders, which means that your package falls into the hands of the valiant Russian post office and is instantly included in the “Find Me” game. Suitable for inexpensive goods, for decent sellers and for people who know how to wait. Delivery time is from two weeks to infinity. To be fair, I want to say that after a month and a half, you have the right to ask the seller to resend or refund the money.

On ebay, free delivery means that you cannot track the journey of your parcel in any way, relying only on the honesty of Russian Post employees. Therefore, if during a delay you can contact the seller and explain the situation, then in case of loss or substitution you will have to contact the police and the PayPal payment system (if you paid through it). How to do everything correctly is described in detail.

Economy shipping. Either completely free or with a nominal fee. This method is most often used to send small packages containing T-shirts, jewelry and bags. Unfortunately, the parcel cannot be tracked either.

USPS Mail International. Paid delivery from the USA within two to three weeks. With this method, you receive a special code (tracking information) that allows you to track your parcel on a special website.

The cost of shipping often depends entirely on the seller and is usually immediately indicated on the Ebay website. For example, some sellers may even ship for free using Priority Express (EMS), but add shipping costs to the price of the item.

There are several types of service:

First Class— budget delivery of small and inexpensive goods (delivery time about 20 days).
Priority— top class, suitable for larger and more expensive items. The cost depends on the size and scale of your purchase (delivery 15-25 days).
Priority Express(aka EMS) - most often suitable for large parcels (up to 30 kilograms) with a fixed amount of insurance (delivery 15-25 days).
Global Express— quite expensive delivery by courier to the door. But fast - 3 days.

Usually the cost is already automatically calculated and indicated in the description of any product. However, you can use it yourself special calculator on the USPS website. Please note that length is in inches and weight is in pounds (1 pound is approximately 0.5 kg).

For example, for a product weighing 1 kg and delivery to Russia, you will need to pay about 45-60 dollars (for Global Express express delivery - 130 $).

It should also be mentioned national postal services you may encounter:

Deutsche Post– ordering goods from Germany, cost per 1 kg is about 15 euros.
Posts Canada- somewhat slow and expensive Canadian service (about $25 per 1 kg)
Royal Mail- Royal Mail of England, delivery cost per 1 kg - from 8 pounds.
China Post- stable delivery within a month from China (from 2 dollars per 100 grams).
La Poste- French postal service. The cost of services ranges from 20 euros per 1 kg.

Prices depend on the size of the package, its significance (value), the amount of insurance chosen, the destination and other expenses (for example, sellers may include a small percentage of themselves in the price).

Afterword. It should be noted that when crossing the Russian border, parcels still arrive at the disposal of Russian Post or EMC express delivery. Therefore, unfortunately, you will not be protected from sudden delays and possible theft one way or another.

Please remember: sellers always insure their goods, so in any case you have the right to receive compensation for loss and theft. And in this regard, Ebay- the best place for online shopping. Choose any shipping method, cross your fingers and toes, and check back often. Mailbox awaiting notification.
Happy shopping!

What is eBay's Global Shipping Program?

Another part of the sellers, much smaller (we will tell you why now), establish default delivery through the Global Shipping Program (or GSP). This is a joint brainchild of eBay and a large American transport company Pitney Bowes, who in 2013 decided to launch an alternative to the mail channel. The start of the program was colored by a surge of indignation among sellers, because... GSP initially tried to “impose on top”, depriving sellers of the choice of which delivery method to indicate in their lots. But later, under the influence of complaints, the program was rolled back and participation in it was made optional.

Why didn't sellers like GSP? Firstly, it turned out to be more expensive than the postal channel. For example, delivery of this iPhone 6S will be as much as $76 ( instead of the $10 we offer ), and secondly, the delivery speed was lower than expected. First, the parcels must be delivered “overland” to the Pitney Bowes warehouse in Kentucky, and from there, after the shipment is complete, they go abroad to Pitney Bowes’ foreign partners. Delays occurred both in Kentucky and on routes from the United States abroad. The most interesting thing is that buyer disputes opened due to non-delivery of goods sent via GSP no longer affect the seller’s rating! That is, responsibility was removed from the sellers and no one else. in fact, they didn’t shift it.

Why delivery via US Postal Service - Russian Post is not the best choice

First of all, because delivery is via “US Post – Russian Post” expensive What we offer, however, does not imply any significant benefits. See for yourself, the US Post offers three types of international delivery to the fourth zone (where the Russian Federation is located according to the US Post classification):

a) Express Int’l Shipping is a fairly fast and convenient method, but very expensive. Shipping costs start at $60.95 for the first pound of weight. In addition, once parcels arrive in Russia, they are transferred to EMS couriers. Google “EMS couriers reviews” for your city before choosing this type of delivery.

b) Priority Int’l Shipping – a little slower, but also unreasonably expensive (from $42.75 for the first pound). The parcel arrives at the nearest Russian Post office, and you receive a receipt in your mailbox stating that you need to pick up the parcel yourself. The time frame is from two weeks. If it were not for the price, then the option is not bad, because... no need to chase the “EMS courier” throughout the city.

c) Economy Int’l Shipping is a cheap (and often subsidized by the seller) but very slow delivery method. Cost starts from $22, and weight is limited to 2 kg. The timing is also not very good - until Russia the parcel is coming 1-2 months. But the main inconvenience is that the seller, in most cases, does not provide you with a tracking number. And if it does, then the parcel is no longer tracked after it leaves the United States. This is due to the fact that parcels, or rather small packages ( Weight Limit limited to 2 kg) is delivered to Russia in huge bags, i.e. “in bulk” and Russian Post (which does the “last mile”) does not scan each individual barcode. As a result, according to eBay rules, if a package is lost, the buyer will need to open a dispute, the consideration of which usually takes one and a half to two months.

Another feature of the “US Post – Russian Post” channel is the inability to independently control the entire progress of delivery to your home. If the package is delayed or lost, you will be asked to send a claim to the Post Office and open a dispute on Ebay. But you need your newly purchased $800 laptop, not an open dispute with an unclear timeline for a solution!

So, you enthusiastically made your first purchases, participated in the auction, were worried about who would be the winner, and then paid for your first purchases with trepidation... But time passes, The goods have been paid for and perhaps even shipped, but they still don’t arrive. At the post office they have already begun to recognize you by sight when you come and check to see if a package has arrived in your name. And more and more often questions begin to arise in my head about how long to wait for an order from eBay without fear of being left with nothing.

What if the seller didn’t send it? Yes and with English language You have difficulties, at best, only with a translator. And in general, who will reimburse me for everything? In short, there are a lot of questions, and your loved ones may have already begun to cast sidelong glances at you with silent reproach, saying, “We told you - don’t get involved!” Hmmm, it’s an unenviable situation, to be sure...

You started frantically searching the Internet to find out how long it takes to order from eBay. And so it began: some people talk about 45 days, some mention 30, and some even threaten 180 days of waiting. But everyone agrees on one thing: if you miss the deadline for the dispute (another scary word), then you will lose everything!

My head is spinning, thoughts arise that it would be better to buy it near the house, albeit much more expensive, but without unnecessary worries! Sound familiar?

Let's calm down together. eBay, acting as an intermediary between you and the seller, has undertaken the obligation that if you, a respectable buyer, have paid for everything, filled out everything (indicated the correct address in Latin letters in your personal account), but have not received your goods, then all funds spent, including shipping costs. Buyer Protection Program accessible language all this explains and guarantees. Naturally, if you seek help in a timely manner.

Let's look at specific example. Let's say you bought and paid for an item that is listed in your list of purchased items in your personal account.

Let's take a look at the image:

Screenshot from eBay.com

The image clearly shows that the estimated delivery time ranges from April 27 to May 25, 2016. The question arises: what was the seller actually thinking when he set such divergent deadlines? And here is the first important note: these deadlines are set by an automatic calculation system based on your address and the type of delivery offered.

In our case, it is free (and here is the second note: nothing is free, you pay for everything). But to make the lot more attractive, the seller does not indicate this. Of course, the delivery method will be chosen at his discretion, and at such a cost of the lot, it is obvious that it is the cheapest. And this means extended deadlines. So all you have to do is wait.

And yet, how long should we wait? Buyer Guidelines: The eBay Money Back Guarantee applies to all items listed for sale that are covered by this program. .

You can find information about this on the product description page. Naturally, it is advisable to do this before purchasing. The information you are looking for looks like this:

Screenshot from eBay.com

Do not rush to frantically search for the Guarantee on the page of the purchased product. Most likely, your purchase is also covered by this protection - it applies to most eBay products. There are exceptions, but we are not talking about that now.

We will continue to protect the buyer. The rules establish the following:

If the latest estimated delivery date has passed and the item has not been received, open a request in the Conflict Resolution Center. This must be done within 30 days of the latest estimated delivery date. Indicate the reason for opening the request: “I have not received my product yet,” and then select the desired product from the shopping list.

We return to the deadlines indicated for our product, with the understanding of what is written above. It turns out that our deadline for delivery is May 25, 2016:

Screenshot from eBay.com

Therefore, within 30 (or preferably 29) days after May 25, 2016, we have the legal and guaranteed right to contact the seller with a request/demand for the return of all funds spent. Why 29 days? Because due to the time difference, we risk not making it in time and will lose the legal right to open a request (dispute) under protection.

To eliminate risks, we calmly wait for almost a month and, if no changes occur (the goods have not arrived), we begin the specified dispute/request procedure. As you can see, with the proposed option there is enough big time for calm waiting, without hassle and doubt.

It would seem that this would be worth putting an end to, but what to do when the specified waiting interval is missing? Indeed, there are cases when the seller does not put a sign indicating that the goods have been shipped (this is not a violation), or the specified interval is missing.

Screenshot from eBay.com

In this case, look for the “Additional actions” inscription next to the product and select the “Contact the seller” option in the drop-down menu.

Screenshot from eBay.com

On the page that opens, select the one we need from the options offered. IN in this case This is the “I did not receive the item” option. Please note: in the proposed options there are two answer options, as indicated by the number (2):

Screenshot from eBay.com

As you can see, despite the options hidden at first glance, the estimated date of arrival of the goods exists, and we now know it. It's time to remember that eBay's rules state:

Therefore, we still have enough time to calmly wait for the arrival of the shipment without fear of missing the guaranteed deadlines for starting the procedure for requesting a refund (opening a dispute).

It should be added: if the seller and buyer live in the same country, the maximum delivery time is reduced to 30 days, and depending on the type of delivery (for example, expedited) and even shorter.

The responsibility to follow these deadlines rests entirely with you. If you missed the deadlines, you will have to take advantage of the PayPal Buyer Protection Program, which regulates the delivery guarantee within 180 days: