What is it like to work as a courier? Cashback Aliexpress - Choosing a cashback service for Aliexpress

Working as a courier - it would seem that what could be easier on the labor market? You need to take the parcel from the sender and take it to the specified address, using any available method of transportation. At first glance, it seems that there are no additional nuances or features. This is what people who are far from professional activity courier

The real picture looks somewhat different - the courier must be a real specialist, have excellent knowledge of the terrain, have a sense of responsibility for the entrusted cargo and adequately assess the degree of danger, from which, unfortunately, no one is insured. In case of any problems with transport, the courier must immediately think through alternative solution and quickly return to the route.

In other words, a courier is a specialist who undertakes to promptly deliver the parcel to the addressee, keeping it in its original form. It is important that it must act in full accordance with the customer’s requirements (to the place of delivery, time), with all attention to the characteristics of the cargo. Naturally, to do all this, you need to prepare properly. We will try to understand the main keys to a successful career in the courier service.

Today, a huge number of large and small enterprises are looking for young and active people who can cope with the work of a courier, clearly understanding the degree of responsibility assigned to them. A courier, in the modern sense, is very different from a simple messenger of the past who carried parcels or notes to recipients, since the former must be a high-level specialist.

Delivering a package and leaving it at the door or giving it to the wrong person is unthinkable for a modern courier. These days, a delivery person has highly specialized qualities and some tools that help, with amazingly high speed and the highest degree accuracy, deliver any cargo safe and sound.

To ensure that the path from a novice courier to an experienced delivery specialist does not take several years, real professionals have prepared several tips that will simplify the career growth of a beginner and allow him to quickly and fully realize himself in this field.

Tip one - always have a city map with you

A city map (or better yet, several different ones, in any format - electronic or paper) is the very first and faithful assistant that will never let you down. Even if you have a perfect idea of ​​all the alleys in the city, a map will not be superfluous. It is possible that repair work is underway somewhere, the infrastructure of the area has changed, signs with the numbering of buildings or the administration have disappeared settlement decided to change the names of streets, avenues or squares.

In any case, the maps will help you navigate and tell you which direction to move in order to deliver the package as quickly as possible.

Tip two - learn to communicate effectively with others

Communication skills are the main quality that a professional courier who strives to rise through the ranks must have. career ladder. The ability to build a dialogue is a characteristic of reasonable people and this is what, ideally, a courier is.

Situations are different, and so are customers. The person who sends or expects the parcel does not always have the necessary level of adequacy to communicate normally, especially in stressful situations. The courier’s task is to remain calm in any case and choose words wisely when communicating with the client, even if he is dissatisfied with something or expresses negative emotions. Learn to deal with objections politely, always show concern, and behave with restraint.

Tip three - develop a sense of responsibility

Responsibility is a very important and valuable quality that distinguishes professional staff delivery services. An experienced courier always takes a responsible approach to fulfilling orders, even those that are not the most important at first glance. A true professional will never forget the means of communication and, in the event of an unforeseen situation, will always notify the coordinator or contact the client.

If there is no sense of responsibility, it needs to be developed and trained. Actually, it's not that difficult. If you are a beginner and just starting to work as a courier, make it a rule:

• Always arrive at the recipient 10 minutes earlier (it’s better for you to wait for the customer than for him to wait for you)
• In case of a delay, even if you are 5 minutes late, call the coordinator or client in advance (if it is not possible to make a call, then send an SMS or contact them by email)
• If an unexpected situation occurs, report it to the dispatcher

If you always follow these three simple rules, then working as a courier will not only be successful, but will also allow you to realize yourself as a true professional. As in any other field of activity, here you can quickly establish yourself and receive a constant flow of orders, which will provide a decent income.

And lastly, any professional courier knows that before starting to fulfill an order, it is necessary not only to automatically plot the route, but also to mentally go through it (you can use the capabilities of Google maps or another application). As a rule, dispatchers or coordinators do this, but the human factor cannot be ruled out.

Not in all cases, experts draw up the route correctly and, quite possibly, if you familiarize yourself with it first, you will be able to find a more effective solution. To make it easier to study the route, you need to acquire several good cards cities where all infrastructure facilities are indicated, as mentioned above.

You probably noticed while scrolling through the vacancy feed how in demand are couriers with and without a personal car. What is the reason for such growth in this profession, what pitfalls can one encounter, and are the requirements for candidates justified? Let's find out all the pros and cons of the vacancy, and also get acquainted with reviews about working as a courier.

Delivery work: what is it?

A courier is an employee of a company whose task is to transport goods, parcels or correspondence to a certain point in the city. There are courier services where a whole team is responsible for preparing, packaging and delivering the goods. Today, this profession is in demand, because many companies are trying to attract and retain clients by having a highly developed transport logistics system. Organized and inexpensive delivery is a definite bonus for customers. But how can you transfer a certain product to the buyer without having either a courier or a car?

Interesting fact: Previously, the word “courier” did not exist; there were messengers who could travel impressive distances to deliver a certain letter or important correspondence.

Main advantages of the vacancy

This job is suitable for both young candidates and elderly people. In Europe and America, working part-time as a courier allows students to pay for their studies and earn money for small expenses, while adults can receive an additional fee in free time. The main advantage of the profession is its accessibility to everyone. Besides:

• The company hires people without experience or skills. Some companies require a driver's license or a personal vehicle that will be used for work.
• Reviews about working as a courier prove that this activity allows you to get to know the streets of the city well and learn to navigate anywhere in it.
• It is possible to receive a fee immediately after a completed order.
• The schedule is free and flexible. You can choose a convenient time for delivery of goods or correspondence: in the morning or, conversely, in the evening.

Underwater rocks

It is a mistake to believe that working part-time as a courier is easy way earn money a large amount money. Like any job, this profession requires endurance, stress resistance and communication skills from the candidate.

Reviews about working as a courier say that some companies provide large equipment and cargo. This hard labour, because then the delivery specialist must be strong, dexterous and physically fit.

If you have a car?

Working as a courier with a personal car will allow you to take on more complex and expensive orders. Walking delivery is intended for goods weighing no more than 7 kilograms. These include small Appliances, correspondence (letters, newspapers, documentation), jewelry, food, small spare parts and parts.

Main pros and cons:

I want to get paid every day!

Working as a courier with a daily payment is a more profitable vacancy, because here you don’t have to worry that an unscrupulous company will not pay a lump sum at the end of the working month.

There is one drawback: you will not be able to enter into a formal agreement with the company that would comply with legal requirements and labor code. You will be nothing more than a contractor, so you can’t count on vacation or sick leave.

Salary in in this case represents a percentage of the order. For example, a client purchased goods worth 2,000 rubles, but delivery to the city center cost him 500 rubles. For an hour of work, a courier can receive from 250 to 450 rubles. It all depends on what kind of specialist you are: on foot or in a personal car, an experienced and reliable employee or a beginner.

Working as a courier with a daily pay can be a great part-time job. The main advantage is that you will choose a convenient schedule for yourself and will complete orders in your free time. At the same time, many companies do not prohibit combining several jobs, the main thing is that their goods are delivered to the designated address on time and intact.

Delivery of correspondence

In this case, the postal courier is nothing more than a simple messenger who delivers urgent correspondence. Most often, employees are hired to deliver documentation to different offices if the company’s secretary or driver is busy. Therefore, the candidate must be responsible, attentive and efficient.

Each of us has previously met a postal courier who, coming from civil service, brings receipts, newspapers, letters or notices. So what qualities should an employee have?

• Firstly, speed. It is important to be able to navigate the city and be familiar with the transport interchange.
• Secondly, attentiveness. The courier bears financial responsibility for damaged or lost correspondence, moreover the subject is more important delivery, the more you will pay the company.

How much do couriers earn?

According to average indicators, a courier can earn from 20,000 to 60,000 rubles per month. The reason for such high salaries is simple: the more active and successful you work, the greater the chance of receiving the most valuable and expensive order. For example, working as a courier in Moscow can bring you up to 40,000 rubles, but taking into account the fact that the employee will fulfill daily standards, work a full eight-hour day and appear more than 4 times a week.

On wages Qualification also influences, which is determined by such criteria as terrain orientation, communication skills, and quick wits. It is important that the company is interested in you as a valuable employee, then the payment percentage will be higher.

Now let's talk about tips. Foreign trends are increasingly coming into our mentality, so many couriers receive good tips. The larger and more expensive the delivered goods, the higher your Additional income. In this case, the funds received remain with you personally and are not transferred to the general treasury.

When applying for a job, you should also pay attention to the company itself. A young and new company will not be able to offer a large salary, more than 15,000 rubles per month. While large and well-known organizations that have their own branded products and a recognizable label are able to pay couriers high wages.

Extra skills

If you want to earn decent money working as a delivery specialist, then you must improve your professional qualities:

What if I'm a pensioner?

Working as a courier for retirees can be an excellent part-time job, without necessarily looking for vacancies that require physical training. This additional income is suitable for older people who value active image life and love extra income. Nuances of work:

• They can deceive. Working as a courier for pensioners can be dangerous, because sometimes a scammer can always be hiding behind the mask of an adequate buyer.
• Free schedule. Large companies There is always a need for good and responsible specialists, because many employees work only 2-3 hours a day. That's why they recruit couriers of all ages.
• Responsibility. If the pensioner is in good health physical fitness, then he can take complex orders and receive three times more, and not just deliver light correspondence. Working hands are always needed!

Such beautiful flowers

Perhaps delivering flowers by courier is the most convenient and highly paid job, because there is no need to special effort or, for example, lifting weights. Often a specialist is asked to bring flowers anywhere in the city and turn a simple delivery into an incredible romantic surprise. Most often, a courier is hired to bring a bouquet to an office, restaurant, apartment or recreation park, not far from the Ferris wheel. The only requirement is your own car and driving experience.

What the candidates say

Undoubtedly, delivery is attentive, responsible, serious and sometimes difficult work.

For those who are not used to long time stay in one place in the best possible way the profession of courier is useful - who is it, what are its responsibilities and requirements - read on.

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What you need to know about the profession

A courier is a specialist who works in a courier service.

Its main task is to deliver:

• various types of parcels;
• colors;
• gifts;
• different kinds goods;
• valuable documents.

Most often, everything that should not be trusted by email or regular mail. In this case, courier delivery looks the most attractive, since it can be carried out exactly on time and to the specified place. In addition, the sender always receives notification of the delivery of the item. This is especially useful when there is a conflict and confirmation in the form of the recipient's signature is required.

In order to receive workplace, the specialist must have the following personal qualities required to work as a courier:

1. good communication skills;
2. be mobile;
3. have a sense of responsibility;
4. be punctual;
5. remain calm and friendly in all situations;
6. be hardy;
7. always look presentable;
8. Professional driving skills may also be required, especially if you have to use it for delivery;
9. be decent;
10. carry out instructions carefully;
11. be charming;
12. do not have bad habits.

Features of the profession

Since it is not necessary to receive a special education, in this case anyone who is willing to be on the road most of the time can become a courier. The only exception is a diplomatic courier, since in order to become one, you will need to receive special training. Most often, young people become couriers, for whom delivery of orders can become something interesting.

On the one hand, you may get the impression that the work is simple, but in fact, cargo delivery can be accompanied by a lot of both pleasant and unpleasant moments. It is for this reason that the courier should be prepared for any situation, having several options for the development of events and solutions to emerging problems. After all, the most important thing is to deliver the cargo on time.

The following can be used as a means of transportation:

• public transport;
• personal or official;
• scooter;
• on foot.

The courier is required to have good knowledge of the area. Fortunately they help with this electronic cards, navigators that are built into the smartphone.

Very often, couriers become students and high school students who want to earn money, choose an active lifestyle, as well as communicate with different people. Of course, you have to constantly move in order to be on time everywhere and deliver the cargo to its destination on time.

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Important qualities of a professional courier include:

• patience;
• endurance;
• the ability to maintain goodwill and a positive mood.

Despite the relatively small income, the courier can gain a lot of experience in communication, navigation, and make interesting and even important contacts. All this may be useful in the future.

Now you know what a job like a courier is, who it is, what personality requirements are required.

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Courier(from French courrier and Latin curro - to run) - an employee involved in the delivery of business correspondence and goods. The profession is suitable for those who have no interest in school subjects (see choosing a profession based on interest in school subjects).

The profession of a courier is necessary these days to deliver gifts, flowers, goods and many other things that cannot simply be sent by e-mail. Courier delivery is a guarantee that the customer will receive his package on time, and the fact of receipt will be certified by a signature indicating the date and time. Thus, a courier is a profession no less important than that of office workers, and requiring a serious approach.

In most cases, couriers travel from point to point by public transport, on foot or in a personal vehicle. The courier must be well versed in the streets of the locality in which he will have to work. Some cities are much more difficult to navigate. For example, in New York all the avenues and streets ( street) intersect at right angles and are numbered in order. And finding any house in one of the remote areas in Almaty is quite difficult. Or there is a chance that you will spend more than an hour searching for the desired address, but in the end it will turn out that the specified street was renamed a long time ago.

You can start working as a courier while still a university student. In most cases, these are evening or part-time students. Many of those who work as couriers perceive such employment as temporary. Working as a courier is quite simple and does not require any special skills, so the pay is not high at first.

Important. A courier in diplomatic work does not belong to junior personnel. Diplomatic courier (diplomatic courier) - official person, who is entrusted with the delivery of diplomatic mail. He enjoys diplomatic immunity.

Required professional skills and knowledge

• ability to navigate the city and unfamiliar territory
• ability to work with modern office equipment

Personal qualities

• endurance.
• punctuality
• presentable appearance
• professional driving skills (in case of working on vehicles)
• liability (the courier is financially responsible for the delivered goods or letters)
• mobility
• decency
• accuracy
• communication skills
• charm, lack of bad habits.

Pros of the profession

• availability in most cases of a free schedule
• the opportunity to make useful contacts, knowledge of the addresses of many companies
• opportunity career growth(if the courier proves himself well)
• good part-time job, extra income

Cons of the profession

• small salary for courier
• inappropriate behavior of some customers
• the need to work in any weather (rain, snow, cold, heat)
• the need to deliver fairly heavy parcels, which can have a negative impact on health
• necessity for a long time carry out “on your feet”

Place of work

• firms and companies specializing in selling goods via the Internet and trading through catalogs
• companies with a courier department
• companies specializing in parcel trading
• companies that regularly send press, bank statements and invoices (media, telecommunications companies, operators cellular communication, financial institutions)
• postal operators providing express delivery services

Career and salary

Salary as of 03/05/2019

Russia 15000—70000 ₽

Moscow 17000—60000 ₽

As a bonus, employers can pay for travel passes or cellular communications.

If you want to earn good money and grow professionally, then you can contact special service courier delivery. In essence, they are an alternative to regular government mail, which delivers parcels with notification.

After several years of impeccable service, the messenger is quite real opportunity get a position in one of the departments of the company - in many companies it is customary to trust their trusted employees, and not applicants from the street.

Where to study to become a Courier

Specialized courier services prefer to hire people with above-average education. IN small company They will take it after school too.

You can easily get a job as a courier without any work experience. In general, this work does not involve any special education, but only instructions that can be received on the spot.

First, a short extract from the encyclopedia. As Wikipedia tells us: “A courier is a person or company hired to deliver letters, messages and other correspondence, as well as small items.”

How does the courier delivery service work? A look from inside the problem

When faced with the need to choose courier delivery services for the first time, companies approach this issue unprepared and not entirely responsibly. After all, a banal underestimation of partners leads to losses in the ranks potential clients and will negatively affect business reputation the company and the company's reputation as a whole. Partners who deliver business correspondence, goods, and products should not be underestimated, as this may affect the fulfillment of obligations and effective work offices, which is fraught with loss of money. To prevent this from happening and be sure that the contract for the provision of courier services is signed with the right company it is necessary to study the history of this company’s activities in the courier services market and find out recommendations from previous and current clients.

On this moment There are quite a lot of companies providing courier services on the market. There are much fewer of those who work well, reliably and responsibly.

The first thing we focus on when choosing courier services is the speed of delivery of orders. This is what you need to start with first. All further work depends on speed. If there is a need to order delivery large quantity You need to find out how the sending of documents will be organized. If the recipient is located within the city, then no more than 5 hours are allocated for transportation.

The contract with the courier service stipulates the maximum allowable time for delivery. If the company you contacted to provide these services cannot provide you necessary information about the time spent - think about whether it is worth continuing cooperation with such a company, especially if you have been planning cooperation on using the service for a long time. It is worth paying close attention to force majeure circumstances, when one of the clauses of the contract indicates traffic jams. The client can explain the delay of the cargo for several hours by the presence of traffic congestion. But checking the reality of being late due to these very traffic jams is many times more difficult.

Let's try to understand the nuances of the work of courier services further.

All good courier companies have a wide range of high quality services to choose from. The main ones:

Express delivery (no more than 3 hours).

Standard delivery (no more than 24 hours).

Budget delivery at reduced rates (up to 3 days).

We emphasize that a high-level CS must be prepared for the mass distribution of correspondence to a large number of addressees.

Feedback

Qualitative feedback plays a big role in further cooperation. The job of feedback is to inform you by the courier company employees about the success of the delivery, as well as about any problems and difficulties that have arisen.

General rules of courier services

Courier companies must adhere to certain general rules For further work with the customer:

1. Minimum delivery time. The faster the courier makes the delivery, the chance to start permanent job increases with the customer.

2. Guaranteed reliability of the parcel. If the courier damages the contents of the parcel, then the chance that someone will work with such a service is zero, so all parcels, without exception, are packaged carefully and in a unique way to protect the contents. Special high-quality packaging (packaging material) is used for goods, which contains a mark about the transporting company.

3. Safety of transported cargo. Except that the cargo may be lost, but not through the fault of the courier, the customer is offered to take out insurance for the parcel.

4. When transferring the parcel to the end user (recipient), the courier takes a receipt from the user indicating that this same parcel has been delivered to the same client.

Knowing the main points about how a courier delivery service works, you can acquire a reliable business partner.