A sample of an external characteristic for an employee of an enterprise. How to write a job description for an employee

The employee profile is the most important document that gives an idea of ​​the suitability of a person’s personal and professional qualities for the position held. It also shows his labor potential, desire for growth in the service and allows him to make a decision on possible reward or punishment.

Typical characteristics for an employee: structure

Any document has its own structure, which helps to present information as logically and completely as possible. The employee profile includes the following necessary information:

• information about education, positions held and their terms;
• description of qualifications and characteristics of work activity;
• information about rewards, achievements and penalties in the workplace;
• psychological traits, the nature of communication with colleagues and other business qualities;
• the purpose and place for which the characteristics are compiled.

Personal data

The personal information included in the employee profile includes not only his personal data. This also includes date of birth, marital status, children, physiological characteristics (presence of contraindications, for example), social living conditions of the employee and his family (for example, the presence of disabled close relatives, if this matters for the place where the characteristics are being compiled). Depending on where the document is submitted, the description may contain information about other areas of a person’s life. This may be the presence or absence of a criminal record, bad habits, etc.

Employee qualification

An employee profile is, first of all, a description of a person’s business qualities and professionalism. Therefore, qualification occupies one of the main places in the document. Here you should describe:

• education, its levels, retraining, advanced training courses with dates;
• main stages of labor activity (places and positions held);
• functions and tasks that are solved at this place of work;
• the degree of fulfillment of the requirements for the employee;
• self-education and ways to independently improve your professional level.

Merits, achievements, punishments

All the rewards and penalties that were imposed speak for themselves about the success of a person’s work activity. Therefore, the characteristics must indicate:

• diplomas different levels with nominations;
• extraordinary individual awards and related merits;
• qualitative or quantitative changes in the workplace that are the merit of a person;
• implementing your own innovative ideas at work;
• disciplinary and other labor sanctions.

Psychological picture

The psychological traits of an employee largely influence his labor potential. They are often the reason for promotions. Here it is important to describe exactly which features contribute to or hinder successful work activity. These include:

• determination;
• poise and pedantry;
• ability to work in a team and/or be a leader;
• communication skills;
• analytic skills;
• ability to plan and manage time;
• value orientations;
• strength and mobility of nervous activity;
• self-confidence, the ability to stand your ground, to convince.

Sample characteristics for an employee

Petrova Maria Petrovna, born in 1989, has been an employee of the Mystery cafe since 2012.

Maria has higher education majoring in marketing: in 2013 graduated... (title educational institution). In 2012, she began her professional career in a cafe as a waiter. From 2013 to 2015 she worked in this establishment as a bartender. Maria’s main responsibilities included servicing cafe customers according to requirements, taking orders, advising on dishes on the menu and cafe promotions, paying customers, and maintaining cleanliness in the room.

During her time working in these positions, Petrova Maria showed herself to be a hardworking, attentive, and principled employee. She is able to quickly learn and apply knowledge in non-standard situations in practical activities. For successful and responsible work, Maria was promoted to administrator.

At this workplace, the employee performed the following functions: organizing and monitoring the work of staff, labor discipline of subordinates, organizing the work of the recreation room, consulting clients and resolving conflict situations. In her position, Maria was able to demonstrate her leadership potential, good organizational skills, ability to plan and meticulously monitor the quality of work of her colleagues. She is responsible for the development of the system effective organization staff working hours, taking into account the requirements of labor legislation.

In dealing with her subordinates, Maria Petrovna is strict but fair. Knows how to properly motivate colleagues for effective work activities. Always friendly with clients. Able to establish contact with people and make decisions controversial situations and maintain the image of the establishment.

In 2016, Maria Petrova took 2nd place in the city competition "Effective Leader". Prior to this, she was repeatedly awarded prizes and certificates from the management of the cafe for her personal contribution and conscientious execution their responsibilities.

Maria Petrovna is actively engaged in self-education, reads the necessary literature, and attends professional development trainings. Believes that the result depends on the effort invested.

The characteristics are compiled according to the location of the requirement.

A sample reference from the place of work is in demand in many cases. Most often, a reference for an employee may be needed: when applying for new job; when applying for a bank loan; at the request of the court; for submission to law enforcement agencies; for guardianship and trusteeship authorities.

From time to time, employees require a job description for other authorities; in this publication you will find a sample of its preparation and a number of writing tips.

How to compile a job description

Many citizens think that a reference from a place of work is already an outdated concept, but this is wrong - the document is still in demand. What is its importance? Characteristics from the place of work are a kind of assessment by management working or retired employee. In it he must characterize his professional and personal qualities. But today the attitude towards this document is somewhat ambiguous, since most often for the manager it is a simple formality, and the characteristics do not reveal real individual affiliation. As a result, the contents of the document may be questionable.

When drawing up, you should adhere to generally accepted rules, although there is no clearly established form. The job description must contain the following information:

• Information about the citizen who requires a reference: full name, date and place of birth, occupation military service, Family status, education, awards, etc.;
• Information about work activity faces. This paragraph contains the following information: when the employee started working, when he left (if he no longer works at the company), what career heights he managed to achieve within the company providing the reference. You should also focus on the employee’s professional skills, advanced training or training (if he was sent to courses), and work achievements. In the characteristics of the employee, it should be noted that the employee has all sorts of merits - gratitude, encouragement. We should not forget about disciplinary sanctions, if any occurred during his work;
• The employee’s personality profile is, in fact, the most significant and important section of the document. Information that reveals the personal qualities of a person is indicated here.

If the character being characterized is a performer, it is necessary to display his initiative, willingness to carry out instructions from superiors, desire to achieve high results, and responsibility. It is also necessary to reveal his communication qualities: relationships in the work team with employees, whether his colleagues respect him, whether he has earned a certain authority. If relationships “within” the team do not work out, and the reason is the difficult character of the employee or other personality traits, then this is also reflected in the characteristics.

If the employee held leadership position, you need to indicate such qualities as demandingness towards subordinates and yourself personally, willingness to make difficult decisions, organizational skills, initiative, desire to achieve high performance, etc.

At many enterprises, internal rules provide for the provision of characteristics to employees on forms with the details of the organization. If such a form is not available, then the company details must still be present in the description, and if the document was requested by an official request, it is necessary to indicate exactly where it is provided.

Let's look at an example of compiling a job description (drawn up on the organization's letterhead)

Option No. 1: Sample characteristics from the place of work

Characteristics (sample)

This characterization was issued by Valery Anatolyevich Petrichenko, born November 1, 1978, working at the Center for Social Protection of Children. Address: st. Kulagina 25 (organization details) from May 16, 2013 to the present day in the position of “Social Worker”.

Marital status: Married. Wife Petrichenko Inna Petrovna, born 11/12/1979 Children: Vitaly Petrichenko, born in 2000 and Anna Petrichenko, born in 2002.

Petrichenko V.A. graduated from Volgograd Pedagogical University majoring in Psychology, has a diploma with honors. This employee is distinguished by high professionalism, punctuality and responsibility. She has no disciplinary sanctions; she has certificates of encouragement for participating in the conference “Protection of Children – the Responsibility of the State.” He has friendly relations with colleagues and subordinates and always shows restraint, patience and delicacy. In complex conflict situations with clients of the institution is always self-possessed, correct, has the ability to smooth out the problem and translate it into a peaceful, constructive solution. Bad habits does not have. Her life guidelines are correct, she strives to help children from disadvantaged families, taking into account their needs and desires. Happy to take part in public life team, attends personal growth training and advanced training courses.

This characteristic was issued for submission to the Social Protection Authorities of disadvantaged families.

Head of Center Department Social protection children Bergs Natalya Mikhailovna.

Option No. 2: Example of characteristics for an employee

Characteristics (sample)

Issued to Nadezhda Petrovna Abakumkina, born on April 10, 1977, position – economist.

Abakumkina N.P. has been working at Finance and Credit Bank since April 16, 2010. During her work, she was repeatedly sent to advanced training courses, which she successfully completed according to the following programs: “ Financial statements 2016", "Analysis of the financial condition of the company", "Financial forecast in the current economic conditions."

Abakumkina N.P. has excellent business negotiation skills, has comprehensive knowledge in her specialty, attends seminars and trainings, and always has the latest innovations and information in the field of economics.

Head of the economic department of the Bank "Finance and Credit" Romanenko Vasily Petrovich. indicate the presence of a spouse and children).

This employee During his work, he distinguished himself with professionalism and high productivity. He was not subject to disciplinary action.

He was on friendly terms with his subordinates and colleagues and was sociable. At work he is careful, punctual, and stress-resistant. He enthusiastically took part in the social life of the team. Has no bad habits.

This characteristic was issued for submission to ___________________.

Position I.O. Last name Signature

So that the characteristic has legal force, it must bear the date of issue and the signature of the person issuing the document - the head of the company or an employee of the human resources department.

It is worth repeating that there is no strictly established form of reference from the place of work in the Labor Code, there are only recommendations generally accepted rules drawing up a letter of recommendation.

During his life a person faces different situations assessments. Most often, his personality is subject to comprehensive study in cases of hiring, dismissal, transfer, admission to educational institutions, etc. In such cases, a characteristic is drawn up - a description of the person’s business and personal qualities. How to draw up samples and examples of such documents correctly - in the article.

Structural elements characteristics

In order to have a general idea of ​​how a job report is compiled, a sample of it should be on the desk of every HR representative or manager. The main data described by the job description are:

• work successes, professional knowledge and skills, rewards or penalties;
• social characteristics of a person;
• business and moral qualities of the employee.

In general it can be used general structure, which must correspond to the characteristics of the employee from the place of work. The sample (or diagram) looks like this:

• name of the organization, date of preparation, outgoing document number (if the description is not drawn up on letterhead);
• FULL NAME. employee, date of birth, position;
• education and stages professional activity employee;
• all kinds of rewards, punishments;
• qualifications, suitability for the position;
• personal qualities of the employee;
• the goal or direction where the characterization is being prepared;
• signature of the person responsible for drawing up the profile and the manager, round seal.

It must be remembered that there are several potential structures that may request characteristics from the place of work. It is better to prepare forms and samples of such a document in several versions, depending on the intended request - for law enforcement agencies, for an educational institution, for banking structures, for dismissal, etc.

Employee qualification level

The qualifications of the employee and the assessment of his professional suitability should be described in the characterization document:

• all levels of education (indicating the specialty and period of study);
• training;
• self-education, participation in trainings, educational programs;
• publications and participation in scientific conferences;
• promotions and functional responsibilities;
• introducing new things into the workplace.

Business qualities

Business qualities are personality characteristics that help to successfully cope with work. They also need to be taken into account when compiling a character reference for an employee from the place of work. A sample document may include the following items:

• responsibility;
• punctuality;
• initiative;
• interest;
• result orientation;
• determination;
• willingness to take risks;
• desire to improve your skills;
• organizational skills;
• level of self-organization;
• motivation.

Social data about the employee

Social information is data that is not directly related to the workflow, but in one way or another can influence execution labor functions person. For example, a woman’s presence of children may affect her periodic absence due to illness, the length of vacation, or social benefits. Depending on the purpose, such data is often included in the compilation of job descriptions.

The sample in such cases should include data on the employee’s possible disability and related contraindications, marital status and the presence of minor children, the presence of disabled close relatives and guardianship over them, financial situation and the availability of additional jobs, etc.

Psychological characteristics of the employee

You can include individual psychological data about the employee in the sample and example of writing a job description. This will allow you to get a more complete picture of the person. Such data includes:

• value orientations and moral qualities;
• leadership skills;
• features of thinking;
• neuropsychic regulation (balance, resistance to external stimuli, endurance or stress resistance);
• the nature of communication with people (communication skills, tactfulness, friendliness, ability to work in a team);
• way of acting in conflict situations.

Characteristics from the place of work: examples and sample

Such a sample, in addition to standard data, should indicate the following facts:

• educational influence of the teacher on the younger generation, the use of innovative methods in work;
• the educational successes of the students entrusted to him, which show the effectiveness of the teacher’s work;
• psychological characteristics of a person that influence the development of his students;
• the ability to find contact with parents and convince;
• the presence of pronounced organizational skills, a creative approach to work;
• extracurricular activities;
• ability to work with documentation;
• transfer of teaching experience;
• own example for the younger generation.

These data will help to understand how humane the teacher is in relation to children, modern in his teaching activities, and whether he can be entrusted with the management of the educational process as a whole.

Characteristics from the place of work - a document that is used to provide different places and situations. Knowing the peculiarities of its preparation will help in situations where you need to check how correctly it was drawn up for you. Also, such information will be useful if you need to draw up a reference yourself and then have it approved by the employer. In our article we will talk about all the design features of this document.

○ What is a job description?

A job description is a description of personal and professional qualities employee.

The peculiarity of this document is that there is no established form; it is filled out voluntarily by the employer. However, it often happens that they approach this task formally, resulting in a standard document, questionable in reality of the stated facts.

But since this document is required in many cases, you need to know how it should be drawn up, so that in case of non-compliance with the standards, require a new characteristic.

○ Why is the characteristic required?

This document may be required in many cases, for example:

• When applying for a loan from a bank.
• When applying for a job.
• When transferred to another department.
• In case of problems with law enforcement agencies (for example, when returning rights after deprivation).
• In a trial where positive characteristic may help justify or reduce the sentence, etc.

○ Types of characteristics.

Exist different types of this document, differing in content. Let's look at each of them in more detail.

✔ Positive and negative.

Characteristics of an employee can be either positive or negative. In the first case they describe best qualities people – personal and professional. Most often compiled when:

• Entering a new job or educational institution.
• Promotion.
• Transfer to another department.
• Payment of remuneration.
• Submission for an award.
• Applying for a loan.

A negative characteristic is the opposite and indicates business qualities and personal traits that interfere with the effective implementation of work activities. A similar characteristic is drawn up in the following cases:

• Disciplinary action.
• Referral to law enforcement agencies or judicial authorities.
• Presentation to banking structures.

This document may have a negative impact on the employee’s future career.

✔ Assessing the quality of work.

This type of characteristic is important when an employee gets another job. It increases his chances of getting a vacancy, provided that the document indicates positive traits employee.

IN in this case The employee’s personal qualities are not specified; the emphasis is on his professional achievements.

✔ Internal and external.

The characteristics are also divided according to the place of provision. It may be needed within the organization (when transferred to another department, nominated for an award, issued a disciplinary sanction, etc.).

The employer encourages employees who conscientiously perform job responsibilities(declares gratitude, gives a prize, awards a valuable gift, a certificate of honor, nominates for the title of best in the profession).
(Article 191 Labor Code RF).

Also, the document can be presented outside the enterprise (at a bank, law enforcement agencies, court, etc.). A characteristic can either help or hinder an employee.

○ How to write a characteristic?

Despite the absence of a set form, there are certain requirements for the preparation of this document.

✔ Rules for document preparation.

The specification must include the following information:

• Title of the document.
• Full name of the employee.
• Position without reduction.
• Age of the employee (optional).
• Start of work in this position.
• Achievements in professional activities (gratitude, awards, if any).
• Information about advanced training and taking additional courses.
• Data on penalties applied (if any).
• Information about the employee’s professional skills and abilities.
• Description of personal qualities.
• Date of preparation.
• Signature of the head and seal of the organization.

✔ Primary requirements.

The characteristics are compiled in printed form on standard A4 paper. Standards used business ethics and Russian language. It is important that the information provided is reliable.

Despite the absence of punishment for providing an incorrect description, the employer may encounter certain problems when sending such a document to law enforcement agencies, banking institutions or courts.

✔ Sample characteristics from the place of work.

This document can be submitted to various authorities. Compiled directly by the employer or HR department employee. It is allowed to be executed by the employee himself, provided that the document is subsequently approved by his superiors.

An example of such a characteristic can be found here.

An employee profile is an officially issued document that evaluates the professional and personal qualities of an employee, describes the career path and social activity employee. The characteristics can be compiled at the request of the employee himself or at the request of external sources. So, how to correctly write a reference for an employee?

Types of production characteristics

Despite the fact that the employee reference is a document drawn up on a form, has its own serial number and must be certified by a seal, there are no strict requirements for its preparation in the regulatory legal acts.

The only guideline when writing characteristics is GOST R 6.30-2003, where are they registered? general rules registration and completion of working documentation.

3. Data on the employee’s work activity and career:

• start date of work at the enterprise; terms of work in other organizations may also be indicated;
• brief information about your career - when, where and to what positions you were transferred;
• receiving additional education, advanced training, independently completed work, key projects;
• characteristics of the results of labor activity are the most significant results.

What is primary documentation in accounting, how to properly maintain and store it, you can read

4. Are there penalties and rewards?- in the paragraph you should write all the employee’s achievements (receiving diplomas, achieving titles, the employee’s own developments, and so on).

5. Assessing the personal and professional qualities of an employee.

This paragraph lists psychological and communication skills, the level of his knowledge, and professionalism in a certain field.

7. The characteristics are certified by signatures management team (the signature of one director or head of a division or department is sufficient) and the head of the personnel service.

8. Document issue date is placed at the bottom left, signatures are certified by a seal.

9. One copy of the characteristics is transferred to the employee or third parties(if authorized in writing by the employee), and the second (copy) remains in the organization.